Enrollment Officer

Job Posting Date: 23 Jan 2026

Location:

Houston, US

Job

School:
The Village School

Company:
Nord Anglia Education

The Village School is a private college preparatory school for grades Early Childhood through High School. Our High School offers the International Baccalaureate Diploma program and boarding opportunities through the Nord Anglia Boarding program. The Village School is an international community in Houston, Texas, providing a world-class education to our private day and boarding school students. We adhere to the highest academic standards, developing lifelong learners and global citizens who think critically, collaborate genuinely, and give of themselves generously.

Ranked nationally for STEAM education and for the diversity of our international student body. Proud member of the Nord Anglia Education global network of schools.

The Enrollment Officer is responsible for delivering an outstanding, personalized admissions experience for prospective families from initial inquiry through the student’s first day of school. The role leads families through the discovery and purchase phases of the Parent Experience Journey (PEJ), with a strong focus on relationship-building, conversion, and retention. The Enrollment Officer plays a key role in converting leads into enrolled students while ensuring alignment with The Village School’s brand, values, and Nord Anglia Education standards.

• Bachelor’s degree required
• Ongoing professional development aligned with Nord Anglia Education standards and tools

• Minimum of two years of experience in sales, admissions, or service delivery
• Experience in the education sector preferred
• Strong cross-cultural competence with the ability to work with diverse families and nationalities
• Experience using a CRM and/or Information Management System (IMS)
• Strong understanding of customer journey management and conversion strategies

• Warm, personable, and naturally curious
• Self-motivated, adaptable, and proactive
• Creative thinker with strong technical and organizational skills
• Calm and effective under pressure
• High integrity and professionalism
• Excellent written and verbal communication skills
• Strong attention to detail and time management
• Genuine interest in education and student development

Director of Admissions & Marketing

• Guide parents and students through the full admissions lifecycle, ensuring a positive, engaging, and seamless experience.
• Respond to all parent inquiries within 24 hours during the working week.
• Deliver high-quality written and verbal communication with consistent attention to detail, warmth, and professionalism.
• Create personalized and memorable “magic moments” throughout the admissions journey, tailored to each family’s needs.
• Build strong rapport with families through active listening, thoughtful questioning, and empathetic engagement.
• Address objections effectively, recognize buying signals, and support families in decision-making.

• Manage and drive conversion at each stage of the admissions pipeline.
• Convert inquiries into campus visits and applications.
• Conduct individual and group tours, personalizing each experience to the family.
• Facilitate application, assessment, enrollment, induction, and orientation processes efficiently.
• Maintain consistent follow-up with unresponsive leads and close out inactive leads appropriately while preserving future engagement opportunities.
• Develop and own recruitment strategies to attract and convert new families.

• Articulate The Village School’s unique value proposition clearly and compellingly.
• Advocate for the benefits of being part of the Nord Anglia Education global network.
• Communicate global collaborations and academic assets, including IB programming and international partnerships, in ways that align with each family’s priorities.
• Ensure the school’s brand, mission, and core messaging are consistently reflected throughout the admissions process.

• Support the…