Residential College Manager

Department: Student Housing & Res Life

Salary: Commensurate with Experience/Education

Description: Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

• Planned and developed procedures for administering a small or medium-sized department or program.
• Oversaw program expenditures and ensured adherence to budget.
• Provided guidance to subordinate staff and evaluated performance.
• Prepared or participated in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
• Reviewed reports of budgets and activities.
• Prepared ad hoc reports as needed.
• Administered grants and grant-related communications, scholarships and other operations.
• Developed, implemented and maintained appropriate policies and procedures.
• Served as property custodian for the department.
• Performed other job-related duties as assigned.
• Partnered with academic department Faculty Directors and faculty or staff liaisons to design, implement, and assess student success-based Residential Colleges and Living Learning Communities experiences.
• Supported the Residential Colleges Faculty Director with program planning, purchasing, and implementation as well as tracking RC and LLC budgets.
• Co-led recruitment efforts for Residential Colleges and Living Learning Communities, including outreach to campus partners and collaboration with Admissions and New Student Programs.
• Partnered with Marketing and Communications to develop promotional materials, social media campaigns, and events.
• Implemented retention strategies to support student success and engagement within RCs and LLCs, focusing on first‑year student populations.
• Participated in move‑in days with a focus on meeting and greeting new residents and families and supporters.
• Assisted in the development, tracking, and maintenance of Memoranda of Understanding (MOUs) for Residential Colleges and Living Learning Communities.
• Encouraged student involvement in RC and LLC programs, traditions, and broader university engagement opportunities.
• Partnered with the Program Manager for Residential Engagement and Student Success to provide relational framework programs for RC and LLC students on academic, career, and personal development.
• Coordinated efforts with Housing Operations & Outreach to ensure that spaces are reserved and assigned for the RC and LLCs.
• Served on the Residential College and Living Learning Community Oversight Committee.
• Tracked attendance and participation at RC and LLC and Faculty lead programs using university systems.
• Assessed student learning and program impacts on retention and graduation for RC and LLCs residential student success initiatives.
• Collaborated with RC and LLC Liaisons and Faculty to provide annual reports and summaries that include student success data, programmatic outcomes, and assessment findings for internal and external stakeholders.
• Maintained program metrics, assessment data, and documentation to support continuous improvement and reporting.
• Remained current on best practices, emerging trends, and research in student learning, student development, residential education, higher education administration, and other innovative trends in the field.
• Participated in department committees.
• Maintained knowledge of federal, state, and local laws, UH MAPPs, and SAMs and general policies and procedures applicable in a higher education residential life setting.
• Established and maintained collaborative relationships within the department, with other departments, student groups, the university community, and stakeholders.
• Worked with and supported cross‑functional teams to foster teamwork.
• Developed strategies in line with the University and the department’s mission to enhance residents’ experiences.
• Recommended and initiated solutions to problems or issues in systems procedures, ensuring residents’ needs are continually met in a supportive, caring manner.
• Developed and sustained collaborative relationships with faculty, campus partner, and other stakeholders.
• Performed other job‑related duties as assigned.

MQ:

Education:

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job‑related 4‑year degree from a college or university or an equivalent in‑depth specialized training program that is directly related to the type of work being performed.

Experience: No experience required.

All positions at the University of Houston‑System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.