Training & Learning Specialist

Position: Training Specialist

Classification: Full-time, Exempt

Reports to: Director, Professional Development

Company: Texans Together

Location: Houston, TX

Position

Description:

The Training Specialist is responsible for facilitating engaging and effective Texans Together (TTG) training sessions in both virtual and in-person classroom settings. This role ensures the delivery of comprehensive training programs for new and current employees, foster/adoptive parents, and community participants. This role is essential to maintaining high training standards that align with TTG’s mission to support children and families involved in Texas foster care system.

The Training Specialist delivers standardized TTG curriculum with consistency and quality, fosters interactive learning environments, and adapts training techniques to meet diverse learner needs. This role provides real-time verbal feedback and guidance to participants to support skill application, knowledge retention and successful leaning objectives.

In addition, the Training Specialist collaborates with instructional designers and program leadership to ensure training remains current, relevant, and aligned with organizational goals. This role also included guiding activities such as grading assignments, providing critical written feedback, and coordinating with leadership to implement action plans that promote increased success. This position plays a key role in building agency capacity, supporting staff development, and promoting consistent, high-quality service delivery.

• Delivers training in a classroom, distance learning environment, or, occasionally, in an eLearning environment.
• Delivers instructor‑led training sessions for TTG employees ensuring alignment with Community Based Care standards and engaging participants through applying their child welfare experience
• Leads virtual refresher and compliance training for tenured staff to reinforce policy updates and practice shifts, adapting facilitation style and tools to the needs of remote learners
• Coordinates targeted workshops in person and online, focusing on emerging trends, often tailoring content on the spot based on audience background.
• Prepares classroom and virtual training environments for all TTG staff audiences by coordinating logistics, printing participant materials, and ensuring equipment, technology, and virtual platforms are functional before each session to promote a seamless learning experience

• Work closely with TTG program teams and the evaluation team to ensure training initiatives meet contractual obligations and achieve desired outcomes. Ensure all training activities adhere to the highest standards of compliance and best practices as outlined by relevant regulatory bodies and accreditation requirements
• Inputs and maintains immaculate attendance records, training completions, and evaluation scores into TTG’s learning management system after each session to ensure accurate tracking of staff development
• Maintains up-to-date training calendars, rosters, and attendance for all TTG staff sessions, ensuring accurate scheduling and documentation of participation to support compliance with the required training standards
• Manages digital course participation records and module access logs through the agency’s learning management system to support data integrity and identify follow‑up needs for staff completing asynchronous training
• Advise TTG employees and managers on available training offerings, helping them identify sessions that meet their professional development needs and ensuring they understand how to access and register for courses
• Responds to staff inquiries about training content
• Provides technical guidance to TTG employees and managers navigating online training platforms, and answering questions related to eLearning access and completion tracking
• Build relationships with employees and managers during sessions by sharing available learning resources, upcoming classes, and tips for ongoing growth, helping staff see training as a valuable tool

• Foster a culture of continuous improvement…