SNOWFRUIT Training Manager

Training Manager

The Training Manager is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends. As a Training Manager, you will collaborate with various departments to ensure employees & franchisees receive the necessary training to excel in their roles and contribute to the overall success of the company.

Enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization. By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals. Primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance and loyalty.

Key Accountabilities:

• Ensure employees & franchisees receive the necessary training to excel in their roles.
• Reviews existing training programs, suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Conduct effective induction and orientation sessions.
• Develop individualized and group training programs that address specific business needs.
• Effectively communicate with team members, trainers and management.
• Provide opportunities for ongoing development.
• Resolve any specific problems and tailor training programs as necessary.
• Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them.
• Deploy a wide variety of training methods.
• Effectively manage training budget.
• Maintain a keen understanding of training trends, developments and best practices.
• Build and maintain relationships.

Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend work may be required, however you will manage your own schedule according to the business needs.

What you'll need:

• Track record in designing and executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the- job or in classroom training, e-learning, workshops, simulations etc.).
• Ability to track the performance of training programs, write reports and recommend strategies for improvement.
• Ability to plan, multi-task and manage time effectively.
• Strong writing and record keeping ability for reports and training manuals.
• Strategic and creative mindset.
• Critical thinker with innovative problem-solving skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Able to travel to provide training throughout all divisions.
• You are able to bring an element of excitement to the role, and pass this on to the teams engaged.