AES Texas Works Training Specialist

Job Title

AES Texas Works Training Specialist

Curriculum Development & Training, Health & Human Services Commission

Houston, TX 77008 (1459 E 40TH ST)

The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Texas Works Training Specialist position within Access and Eligibility Services (AES). AES is driven by its mission to connect people, services and supports.

As a Texas Works Training Specialist, you will play an essential role in facilitating and delivering in-person and virtual employee development programs for new and existing AES team members. Areas of focus include SNAP, Medicaid for Children and Families, and TANF programs.

The ideal candidate will thrive in an environment that emphasizes innovation through new ideas, strives for excellence, embraces differences as a source of strength, and continuously improves. This job is a perfect fit if you enjoy working with people, presenting helpful information, and using your creativity.

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Leads or assists in the facilitation of virtual and in‑person learning sessions for new and tenured team members. 45%
• Identifies and resolves training‑related issues using the appropriate adult education methods and techniques. 35%
• Reviews and evaluates curriculum and recommends modifications as appropriate. 10%
• Compiles and evaluates data and prepares reports. 10%

• Must have knowledge of procedures for determining eligibility for SNAP and Medicaid programs. Prefer knowledge of TANF and MEPD programs.
• Must have knowledge of effective adult education methods, including techniques for leading virtual and in‑person learning sessions.
• Must have strong interpersonal skills and the ability to facilitate learning for people of varied knowledge bases in large and small groups.
• Must have ability to evaluate effectiveness of learning sessions, communicate effectively and assess learning needs.
• Must have the ability to analyze learning session data and prepare concise reports.

• Required to travel up to 40% of the time.
• At least 3 years experience in SNAP and Medicaid programs within the past 4 years.
• TIERS/State Portal experience.
• Eligibility Workload Management System (EWMS) experience.
• Prefer TANF program experience.
• Prefer MEPD program experience.
• Prefer experience in facilitating adult education.

Telework may be available for this position.

Applicants selected for hire will be required to pass background checks and may be required to use E‑Verify.

All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. Eligible individuals are identified by a disability or military occupation under the Americans with Disabilities Act (ADA) or Veterans Affairs Act.