Manager, Pathways Advising - Central College

Manager, Pathways Advising

The Advising Manager provides leadership and supervision to the Pathways Advising Department. Uses data to assess performance of pathway advisors as they assist students through the educational journey from entry to completion and transfer. Provides training and guidance for pathway advisors to ensure an acceptable level of competence in advising theory and practice. Assists Pathway Advisors and students with the interpretation of policies and procedures to meet educational and career goals and objectives.

Essential functions include leading the department in establishing and achieving annual goals and objectives, collaborating with District Advising to develop, review, modify, implement, and assess Advising Department's procedures and guidelines, completing Advisor Certification Program and providing support and guidance to Pathway Advisors pursuing certification, supervising and training Pathway Advising staff to include performance evaluations, implementing the Customer Service Model of Excellence, providing department leadership and consistent services by implementation of Institutional procedures, forms, and reports, reviewing progress of Advisor caseloads to include persistence, retention, and success metrics to ensure advising team is on track to meet targeted outcomes, managing departmental budget and serving as the signature authority, providing oversight and approval of purchase of office supplies and advising materials, working collaboratively with District Advising to deploy advising certification model and monitor recertification of Pathway Advisors, providing training opportunities and keeping department abreast of new developments and innovation within the Advising profession, representing the Advising Department at Pathway Advising Council, cross functional task force and work teams for continuous improvement efforts with processes and procedures, providing career advisement such as requirements for certain career fields, occupational opportunities with certain majors/workforce programs, etc.,

providing information regarding student life opportunities to include student activities and recreational sports, informing students of the benefits to Pathway Advising Team and encourage collaboration with student engagement opportunities (i.e. leadership skills, team building, and civic engagement), assisting faculty with the promotion of special programs and opportunities such as learning communities, bridge courses, honors programs, service learning, etc., providing transfer planning to universities to include joint admissions programs, articulation agreements, common course numbering system, and transfer plans, establishing and maintaining interdepartmental relationships with all Student Services and instructional programs, maintaining appropriate records and creating program reports as necessary, planning, organizing, and coordinating department-wide strategic programs, projects, and activities which support enrollment and retention, coordinating and providing opportunities for continuous improvement and professional development for Pathway Advisors, providing leadership and support to advising initiatives aligned with HCC's persistence and graduation initiatives, and may work flexible hours to include evenings and weekends.

Qualifications include a Master's degree required, Master's degree in Counseling, Guidance, College Student Personnel, Higher Education Administration, Education, Social Work, Sociology, Psychology, Human Services preferred, 3 years work experience in an institution of higher education advising setting required, including 2 years supervisory experience preferably in an institution of higher education, HCC College Leadership Program preferred, valid Texas Driver License, MS Office Programs, Information Management Systems, Budget Management, Delivering High Quality Work, Accepting Responsibility, Serving Customers, Supporting Organizational Goals, Driving Continuous Improvement, Acting with Integrity, Thinking Critically, Managing Change, Communicating Effectively, general office working conditions, and may be required to work after…