Associate Instructional Designer

## Associate Instructional Designer Apply locations:
Houston, TXtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 19, 2026 (6 days left to apply) job requisition :
R-114853

The Associate Instructional Designer plays a key role within Assurant Training Academy (ATA), supporting training administration, scheduling, reporting, class preparation, and training development. As a foundational member of the instructional design team, this role collaborates with the Training Academy team and subject matter experts to develop industry-leading curriculum that supports the goals of Assurant, its industry partners, and global automotive markets.
** What will be my duties and responsibilities in this job?
** Training Department Coordination
* Coordinate training requests, scheduling, registrations, and event management through Salesforce.
* Maintain training records, class updates, field team changes, and enrollment processes.
* Support classroom logistics, training materials, equipment readiness, and supply management.
* Manage invoicing, payment reconciliation, refunds, and financial tracking/reporting.
* Provide exceptional customer service and administrative support to customers, field teams, and trainers.
* Coordinate travel information, class communications, certification requests, and onboarding support for new team members.
* Assist with Field Operations and F&I training program delivery and administration.

Instructional Design
* Design, develop, and maintain engaging learning solutions across classroom, virtual, online, and blended-learning environments using adult learning principles.
* Create instructional materials including curricula, assessments, job aids, exercises, tutorials, and performance support resources.
* Partner with subject matter experts to define learning objectives and develop effective training programs.
* Implement quality assurance processes by incorporating learner feedback, survey results, and performance data into continuous improvement efforts.
* Support knowledge management initiatives and integrate Knowledge Base resources into learning strategies.
* Monitor course quality, content accuracy, and learner experience through LMS administration and issue resolution.
* Research and recommend innovative learning technologies, methodologies, and industry trends to enhance training effectiveness.
** What are the requirements needed for this position?
*** High school diploma or equivalent in addition to minimum of 2 years of previous instructional design work
* Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs
* Development of creative and engaging training materials for adult audience in a variety of formats and media, as well as story boarding and user guides
* Minimum of 2 years demonstrated proficiency in designing, building, and deploying instructor e-learning modules using real-time technology and the ADDIE model of curriculum development with an emphasis on Constructivist approaches
* Proficiency in Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook)
* Knowledge of Salesforce, Adobe Acrobat, and Share Point
* Team player who will thrive in a fast-paced environment
* Excellent communication skills, both written and verbal
* Ability to think outside of the box to resolve problems
* Relentless drive to resolve customer needs and questions
* Capable of performing a wide range of duties and adapting well to change
* Excellent time management and organizational skills
** What other skills/experience would be helpful to have?
*** Bachelor’s degree from an accredited college or university in instructional design, e-learning, or education is preferred
* Results Oriented:
Must be metrics driven utilizing benchmarking and analysis to create, revise and reshape instructional programs
* Communicates Effectively:
Expresses thoughts and ideas in a clear and concise manner and provides information to others in way that considers the needs of the situation and audience
* Plans and Organizes:
Manages work activities to reach a desired business objective on time, within budget and according to…