Group Manager-Bilingual

ABOUT BO’S PLACE

Bo's Place is a non-profit bereavement center offering free of charge grief support groups in English and Spanish for children, families, and adults in greater Houston and surrounding areas and providing education and resources for those who assist people in grief. Through our Information & Referral Line, in-person and online support groups, school-based groups, education and training programs, and outreach initiatives, Bo’s Place supports the bereaved and equips others to better support them, as well.

The Group Manager assists with the implementation of Bo’s Place programs. The job responsibilities are divided into the following areas: management of assigned groups and programing, responding to information and referral inquiries, program evaluation/quality improvement, community education/outreach, and administrative. The Group Manager is a full-time staff position reporting to the Program Director. This position requires fluency in English and Spanish.

• Manages the Ongoing Spanish Family group that meets on Saturdays from 8:30am – 12:30 pm twice a month.
• Responsible for coordinating designated grief support groups and programing including communication and management of participants and volunteers.
• Responsible for management of participants in assigned group or programming from the tracking and documentation needed for the registration process leading up to placement, and the support and communications needed once placed.
• Participates in regular supervision meetings with the Program Director.
• Participates in recruitment, ongoing training, supervision, and retention of volunteers and interns.
• Responsible for the ongoing upkeep of the Bo’s Place facility.
• Responsible for review and enhancement of the group curriculum and program activities appropriate to the various ages served.

• Responsible for development and implementation of the curricula used in school groups.
• Responsible for communication with community partners related to designation of schools, setting expectations about the School Program and obtaining necessary documentation (contract, MOUs, background checks) for permission to access designated schools.
• Responsible for communication with the designated community partners and school support staff regarding scheduling of group dates/times and return of applications/consents from students.
• Assures all applications and client documentation is complete before assigning groups to School Group facilitators.
• Communicates with School Group facilitators and volunteers about group assignment and group expectations.
• Maintains and distributes grief related resources to school personnel and parents/caregivers.
• Responsible for preparation of school group supplies, resources, and materials for distribution to students and school personnel or designated partnerships/schools.
• Responsible for coordinating and overseeing assigned school grief support groups.
• Responsible for communicating with the designated school representative of any assigned school groups as needed concerning follow-up with students, absences and/or reminders related to each school group.
• Ensures that all participants receive resources and materials needed for group.
• Responsible for program assessment for each assigned school group.
• Communicates with the parents of participants in school groups about the group, other opportunities offered by Bo’s Place and grief related resources.

• Responds to Information & Referral calls and emails.
• Assists in reviews and updates of the information and referral resource list.

• Stays current in knowledge of literature, research, trends in the grief and bereavement support field.
• Participates in ongoing evaluation of program services for quality improvement with the Program Director.

• Serves as an ambassador/advocate, representing Bo’s Place in the community.
• Participates in training and outreach presentations offered both online and onsite at Bo’s Place, and in the greater Houston community.
  
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