Academic Advisor Second Year Experience

Academic Advisor – Second Year Experience Job Description Summary

Under general supervision, The Second-Year Academic Advisor plays a critical role in supporting students during their sophomore year, a key transitional period in the undergraduate experience. This position focuses on promoting student retention, academic success, and engagement by providing holistic advising services tailored to second-year students. The advisor collaborates with faculty, campus departments, and student services to guide students in exploring majors, clarifying goals, and making informed academic decisions.

• Strong interpersonal and communication skills
• Problem Solving and Conflict Resolution skills
• Organization and Time Management
• Student Centered

• Meets with student sophomore cohorts regularly to track performance and aid where Page 1 necessary.
• Regularly tracks academic progress and success of students within the course.
• Responsible for designing and implementing programs to assist in the successful matriculation from freshman to sophomore status.
• Coordinate and implement programs, workshops, and events specifically targeting second-year student success initiatives and major career fairs.
• Helps sophomore students create strategies to improve academic performance.
• Meets with sophomore status students to help shape their professional journey and refer them to the Career Pathways Center appropriately.
• Thinks outside of the box on how classroom time can be used to drive (1) campus engagement, (2) use of Student Academic Support Services resources, and (3) Academic Progress.
• Monitors student’s (1) campus engagement, (2) use of Student Academic Support Services resources, and (3) Academic Progress.
• Tracks and provides data on cohort group, including success, retention, and completion rates. Responsible for utilizing EAB to track institutional and departmental outcomes.
• Generates required statistical reports to fulfill University and outside requirements. agency Works with faculty and university staff to identify and provide needed early interventions to their cohort groups.
• Assists students in overcoming educational and study skills deficiencies. Refers students to counselors for personal issues.
• Prepares, maintains, and updates files to ensure coursework and other specific program requirements are met by students. X 50
• Plays a fundamental role in working with college academic advisors to advise and enroll all second-year students.
• Connects students to resources, makes referrals, in the areas of financial aid, housing, student accounting, or other inhibitors to enrollment.
• Connects with successful students during the program to prepare them for the Fall semester. Reviews transcripts to ensure eligibility for admission to a specific program and evaluates transfer credits and applicability to program requirements and makes referrals when necessary. Responsible for converting potential SOS participants to enrolled students based program completion.
• Advises and assists students in the development of academic plans and class schedules.

Required: Bachelor’s degree in relevant field.

Preferred: Master’s Degree (M.A. or M.S.) from four‑year College or university or equivalent. Proof of enrollment in a master’s Program may suffice.

• Policies, procedures, practices and equipment.
• Microsoft Office Professional or similar applications.

• Problem-solving and decision-making; using judgment in adapting broad guidelines to achieve desired result.
• Multitasking and time management.
• Both verbal and written communication.

• Establish and maintain internal and external customer relationships.
• Work independently and well under pressure to advise and enroll students during scheduled orientation periods.
• Pay strong attention to accuracy and detail for tracking of student success and student educational plans.
• Assess and diffuse problem situations and requires influencing others to reach consensus.
• Act with tact and diplomacy to handle difficult customer situations.
• Deliver a high level of customer service and dedication to the TSU mission.