Community Involvement Coordinator

Position Overview

The Houston Public Library seeks a Community Involvement Coordinator who is passionate about Houston's diverse community, has skills in system-level innovation and community development, and is willing to lead HPL's education services for Houston's diverse communities. As a vital member of the most diverse city in the nation, the Houston Public Library provides services and programs that celebrate Houston's diversity and build an integrated community for all 2.2 million residents of Houston.

HPL-System-wide Programs supports staff, locations, and service units across HPL to serve Houston’s diverse communities, immigrants, and refugees, toward a strong, safe, and united city.

Customer Experience / Systemwide Programs

Monday - Sunday , 8:00 AM – 8:00 PM (varies)
*** subject to change***

The Houston Public Library seeks a Community Involvement Coordinator who is passionate about Houston's diverse community, has skills in system-level innovation and community development, and is willing to lead HPL's education services for Houston's diverse communities. As a vital member of the most diverse city in the nation, the Houston Public Library provides services and programs that celebrate Houston's diversity and build an integrated community for all 2.2 million residents of Houston.

HPL-System-wide Programs supports staff, locations, and service units across HPL to serve Houston’s diverse communities, immigrants, and refugees, toward a strong, safe, and united city.

• Oversee Citizenship, English and Language Learning education programs and services across the library system, including curriculum design, staff instructor training, and collaboration with established education service providers.
• Lead the development of adult education programs and classes, including services for international communities, immigrants, and refugees, such as multilingual digital inclusion classes and immigrant family learning.
• The programs are coordinated for all HPL service points, including the Central Library and across Neighborhood Libraries, and developed in collaboration with established education providers where appropriate.
• Demonstrate excellent communication skills to all levels of colleagues and external partners, including ability to lead trainings, presentations, and give clear direction on curricula.
• Be versatile in engaging across communities, organizations, and backgrounds, to bring about sustained collaboration.
• Have experience in program implementation, with a proven portfolio of community-building and volunteer management.
• Establish objective performance measurements using library industry analysis, customer feedback, and best practices to evaluate and monitor program effectiveness and impact to the community.
• Respond to inquiries, requests, and complaints as directed.
• Performs administrative work to include financial documents, agreements, purchase requests, volunteer coordination, maintaining statistics and reporting.
• Perform other duties as assigned by the head of Systemwide Programs.
• Work evening and weekend hours as needed.

Work consists of standard procedures and tasks where analytic ability is required in following guidelines, policies and precedents. Involves scheduling, supervision and evaluation of work as a "first-line supervisor", recommends personnel actions, such as hiring, terminations, pay changes of non-supervisory personnel. The position is physically comfortable, the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature…