Controller Associate

Primary Purpose

Safely and efficiently operate pipeline segments, delivering petroleum products throughout the S.E. region. Controllers operate the pipelines from the Houston Control Center using a SCADA system (supervisory control and data acquisition).

Safely and efficiently operate pipeline segments, delivering petroleum products throughout the S.E. region. Controllers operate the pipelines from the Houston Control Center using a SCADA system (supervisory control and data acquisition).

Successful candidate(s) must satisfactorily complete entry level training to become a Products (SE) Pipe Line controller. Training includes classroom training, field trips, computer simulation of operating pipeline, written tests of material covered, computer simulation tests and if all the afore mentioned training is successfully completed, on-the-job console specific operator training followed by assessment.

• Responsible for real-time activities related to the scheduling and delivery of petroleum products through the pipeline system, ensuring customers’ needs are satisfied
• Responsible for safe operation of the pipeline and related facilities
• Responsible for monitoring, recognizing, and effectively reacting to abnormal/emergency conditions
• Responsible for maximizing system optimization
• Responsible for monitoring quality control
• Responsible for effective product measurement
• Responsible for maintaining positive customer relations
• Utilizes Batch Management System to accurately forecast product movements and maintain stock inventory
• Maintains accurate documentation to comply with company and regulatory policies
• Monitors pipeline operating conditions for inefficiencies in pumping rates, pump unit setups, delivery rates, pinch (throttling) conditions, and other areas impacting operating costs
• May assist other technical support groups in the development and update of current operating procedures, pipeline standards, operations manuals, and other documentation related to normal and abnormal operation of the pipeline system
• Works closely with the Scheduling group to ensure customers' needs are being satisfied and pipeline facilities are being efficiently utilized
• Become qualified to operate a minimum of 2 consoles with full working responsibilities and remain qualified to operate a minimum of 2 consoles with full working responsibilities
• May assist or provide support for projects as necessary when not assigned to a specific console

• High School Diploma or equivalent

• 4 years work experience, or 2 years post high school education plus 2 years work experience, or 4 year degree
• Consistently maintain a professional and respectful demeanor/attitude with co-workers, clients and vendors. Must be able to take direction from supervisor(s), prioritize work schedule, focus on details, and follow company procedures

• Must have and maintain a valid driver’s license and be insurable by the Company Insurance Carrier

• Successfully complete the Console Operator Basic Requirements Assessment (COBRA)
• Demonstrate ability to do mathematical calculations (basic arithmetic and interpreting scales and tables)
• Proficient in basic computer skills and working knowledge of Microsoft Word, Excel and Outlook
• Clearly and concisely orally communicate in English with field employees and customers at times when quick understanding must occur and action be taken
• Clearly communicate in writing (reports and email)
• Analytical and problem solving skills
• Ability to accept supervision / direction and work cooperatively with people
• Ability to function appropriately in high stress situations
• Excellent communication skills and the ability to respond effectively to changing schedules, priorities, and other urgent situations as necessary. External contacts may include shipper representatives, and the general public

• Must be able to timely and effectively respond to audible and visual alarms
• Ability to quickly manipulate computer key boards
• Ability to sit for prolonged…