Project Manager Development

Location(s): Houston, TX, 77002 Olympia, WA, 98501

Company: Next Era Energy

Requisition : 95774

The Residential Solar Field Operations Lead is responsible for overseeing the technical performance, operations, and maintenance (O&M) of a portfolio of residential photovoltaic (PV) systems. This role serves as a key point of contact for customer escalations, manages third-party O&M providers, and collaborates cross-functionally to ensure optimal system performance and customer satisfaction. The ideal candidate brings strong technical expertise, data-driven decision-making, and the ability to coordinate across multiple stakeholders.

• Oversee the day-to-day technical performance and O&M activities of residential solar PV assets
• Manage and coordinate third-party O&M providers to ensure service quality, responsiveness, and adherence to SLAs
• Serve as an escalation point for customer issues, ensuring timely resolution and high customer satisfaction
• Collaborate closely with internal teams including account management, customer support, and business management
• Monitor system performance and analyze monitoring/ticketing data to identify trends, faults, and underperformance
• Develop and implement corrective actions to improve system reliability and energy production
• Coordinate with O&M providers and internal stakeholders to optimize asset performance and uptime
• Collect, analyze, and interpret performance data to generate reports and actionable insights
• Provide recommendations for operational improvements, cost optimization, and performance enhancements
• Track and report on key performance indicators (KPIs) related to system performance, service response times, and issue resolution

• 3+ years of experience in residential solar operations, maintenance, or field service
• Strong understanding of residential PV systems, inverters, monitoring platforms, and common failure modes
• Experience managing third-party vendors or service providers
• Proficiency in data analysis and performance monitoring tools
• Strong problem-solving skills with a proactive, solutions-oriented mindset
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment

• Experience working with distributed generation portfolios
• Familiarity with Sales Force
• Knowledge of O&M best practices and performance optimization strategies
• Background in electrical systems or renewable energy engineering (preferred but not required)
• Based in Houston, TX
• Combination of office-based work and coordination with field teams and service providers

Next Era Energy offers a wide range of benefits to support our employees and their eligible family members. To learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Business Development

Organization: Next Era Energy Project Management, LLC

Relocation Provided: Yes, if applicable

Next Era Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

Next Era Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sh , providing your name, telephone number and the best time for us to reach you.

Next Era Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Next Era Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.