EST Field Service Technician

EST Field Service Technician I

Department:
Field Services

FLSA Status:
Non‑Exempt

Location:

Houston, TX

Role

Summary:

Under the supervision of the Field Services Supervisor or Manager, provide technical and mechanical services to external customers in settings such as workshops, compressor stations, process plants, etc.

• Aid in planning and execution of installation activities for Reciprocating Compression equipment.
• Assist in investigating and resolving customer reports of technical problems with equipment.
• Perform preventative maintenance with site team leader guidance.
• Diagnose and correct engine problems with supervision.
• Repair and/or rebuild reciprocating engines and compressors per site team lead.
• Complete safety checks and report safety concerns.
• Monitor key operational variables and other process data, report to site team lead, and ensure units operate within design parameters.
• Attend on‑site operations meetings with client personnel to proactively identify and resolve issues.
• Participate in construction activities to ensure process designs are used for operations and safety, identifying improvements based on field experience.
• Establish working relationships with key customer contacts including operators, engineering, and maintenance personnel to proactively manage long‑term and short‑term issues.
• Participate in safety and environmental reviews and serve as a key participant in process hazard reviews.
• Provide troubleshooting and problem‑solving assistance to customers in correcting or repairing equipment.
• Support turn‑around activities for customers, including identification, justification, procedure writing, reviews, and equipment inspection.
• Travel 200–300 days per year, anywhere from 2–14 weeks at a time.
• Work extended hours up to 10–14 hours per day, including weekends and holidays; typical work week can be 60–84 hours.
• Ascend/descend ladders, examine equipment in confined spaces, move boxes weighing 40–50 pounds, work in outdoor weather conditions, walk long distances, and share company vehicles with other employees at customer sites.

• 0–1 years of industry experience, experience with Reciprocating Compression equipment a plus.
• Familiarity with a variety of technical field concepts, practices, and procedures.
• Dependable, able to handle multiple activities successfully.
• Mature, able to follow direction, with well‑developed administrative and organizational skills.
• Result oriented with a sense of urgency.
• Good verbal and written communication skills and above‑average interpersonal skills.
• Associate’s degree with a technical concentration (bachelor’s degree preferred) or equivalent work experience.
• Formal training in a technical certificate program.
• Technical training in the oil and gas industry or associated industry.
• Basic product knowledge:
  Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.