Service Technician

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Warren, NJ:
Houston, TX:
Batavia, OHtime type:
Full time posted on:
Posted Todayjob requisition :
JRMarmon Industrial Water LLCAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
** Marmon Industrial Water (MIW)
** is a global leader in industrial water treatment, primarily focused on the Power Generation, Oil Refining, and Chemical Production markets, while also supporting industries such as Pulp and Paper, Mining, Sugar, and heavy industrial operations. Our reputation is built on decades of trusted relationships with engineering firms and industrial end users, delivering reliable solutions in demanding environments.

Marmon Industrial Water is currently seeking hard-working, enthusiastic individual to join our Aftermarket Services team to communicate with our customers, identify new business opportunities and respond to customer requests for all service needs related to industrial water treatment systems for a global customer base. As a Field
** Service Technician**, you will be inspecting, troubleshooting, pre-commissioning, start-up and site operator training and optimizing Marmon Industrial Water equipment systems at customer job sites throughout North America.

Responsibilities
* Act as MIW point of contact for customers on site, responding to their queries and concerns.
* Checkout equipment in our assembly shop and/or in the field at customer sites.
* Commissioning of our industrial water treatment systems at customer sites - at first with a senior MIW technician.
* Troubleshooting, evaluating, and testing PLC & HMI application programs.
* Removing, repairing, adjusting and replacing components.
* Assisting in setting up and maintaining programming of electrical components & equipment.
* Consulting diagrams and technical documentation such as schematics, manuals, standards and codes.
* Maintain working relationships with internal and external stakeholders in various functional departments.
* Ensure timely resolution of all customer concerns.
* Providing on-site technical service and customer support during field visits.
* Diagnosing faults and providing solutions for installation or repairs and complete reports on findings.
* Other tasks and duties as assigned.

Qualifications
* University or College Degree with a technical focus (Instrumentation, Electrical or chemistry in water treatment).
* Proven communication and relationship building skills.
* Relevant experience in a technical service and/or related role
* Well organized, with effective time management, superior communication and written skills.
* Desire to learn about industrial water treatment equipment
* Responds exceptionally well to urgent issues in fast paced environments
* Detail oriented with a commitment to accuracy.
* A promising high achiever and highly motivated.
* Strong ability to learn independently through job specific training.
* Ability to work as part of a team and individually on multifaceted tasks and projects.
* Ability to take additional courses as required - possibly at night school, for example PLC / HMI programming.
* Proficient with Microsoft Office including Word, Excel, Outlook and Teams Travel Requirements
* Valid Driver's License
* Willingness and ability to travel throughout North America
* Travel is a must as it could be ~20-50% travel in a current calendar year

Benefits

We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment. Here are some of the highlights:
* Medical, dental, vision, and prescription drug coverage
* Tax-advantaged health and dependent care spending accounts
* Paid time off, holidays, and parental leave
* Company-sponsored life insurance
* 401(k) with fully vested company match and potential for additional annual discretionary contribution to your account
*…