Technical Inside Sales Support Admin

North Shore Steel, 1566 Miles St, Houston, Texas, United States of America

Posted Friday, November 21, 2025 at 7:00 AM

North Shore Steel is a trusted, industry-leading metals service center with more than 65 years of experience supporting customers across the Gulf Coast and nationwide. With locations in Houston and Beaumont, we provide a full range of structural steel products and value-added processing services, including cutting, machining, forming, rolling, and fabrication, helping customers across construction, energy, industrial, and OEM sectors move faster and build with confidence.

Our legacy is rooted in reliability, craftsmanship, and long-term relationships.

At North Shore Steel, our Core Values guide how we work and lead:
Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential. If these values resonate with you and you’re looking for a place where you can contribute, grow, and be part of a team that supports one another,
we invite you to join our team.

Our organization sells steel products and services to steel fabricators, steel service centers, and original equipment manufacturers nationwide. We have very sophisticated steel processing capabilities, including plate cutting and beveling, plate roll, plate forming, and welding.

We are seeking a detail-oriented and technically capable individual to join our Plate Processing team in a Technical Sales Support capacity. This entry-level role plays a critical part in supporting the Inside Sales and Estimating team by interpreting steel part drawings, assisting with plate nesting, and generating accurate material takeoffs for quoting.

The ideal candidate will have a foundational understanding of CAD drawings, nesting software, and steel fabrication principles. This is a hands-on, fast-paced role that requires strong communication skills, attention to detail, and a willingness to learn.

Our organization lives our Core Values – Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential. If you believe in and aspire to live these Core Values and meet the position requirements, we welcome your application.

• Review and interpret customer-provided steel part drawings and CAD files.
  • Often utilizing CAD software & knowledge to assist.
• Identify material types, thicknesses, tolerances, and critical dimensions.
• Communicate with sales, order processing, and quality teams to clarify ambiguous specifications.
• Use nesting software (e.g., Sigma
  
  NEST, Pro Nest, or equivalent) to optimize plate layouts for cutting.
• Maximize yield and minimize scrap in nesting processes.
• Support estimating team with layout options for quote optimization.
• Assist with the preparation of material takeoffs and preliminary labor estimates.
• Support pricing requests for cut parts and plate processing services.
• Help manage quote tracking, customer communications, and quote follow-ups.

• Input part specifications, nesting data, and material requirements into the ERP system.
• Maintain accurate records of drawings, quotes, and job details.
• Support job travelers and work order creation for production.

• Partner with Inside Sales, Order Processing, and Quality teams to ensure smooth handoffs from quote to order fulfillment.
• Work with shop floor leads and programmers to align on capabilities and layout feasibility.

• Required: Working knowledge of CAD drafting (AutoCAD, Solid Works, or equivalent).
• Preferred: Certification such as Autodesk Certified User (ACU) or equivalent CAD certification.
• Exposure to nesting software, plate optimization tools, and CNC plate processing equipment (waterjet, laser, plasma, oxy fuel, etc.) also preferred.
• Knowledge of steel grades is a plus but not required.
• Ability to read and interpret technical drawings & customer/part specifications.
• Strong mathematical and spatial reasoning skills.
• Proficiency in Microsoft Excel and basic ERP systems.
• Strong written and verbal communication skills.
• Interest in steel, fabrication, or manufacturing…