Project Manager, Operations Manager

IMI plc Role Overview

The Project Manager is responsible for overall project performance: contract compliance, on‑time delivery, profitability, and customer satisfaction. He/​she provides direction and management of a multi‑disciplined project team responsible for engineering, quality assurance, planning, procurement, and manufacturing activities. Working in an engineer‑to‑order control valve manufacturing division where individual commercial projects represent an elemental level of profit & loss; the Project Manager is expected to effectively manage projects from order receipt, through delivery/invoicing and warranty period expiration.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate (office/cubicle environment with computers, fax machines and printers operating) to loud (manufacturing environment with large machinery operating).

• Primary customer interface/contact on all assigned projects.
• Overall project performance throughout project life cycle: order receipt through warranty; specific focus on contract performance, technical compliance, and customer satisfaction; drive project execution per planned schedule, holding project team and customer accountable for project performance.
• Coordinate, drive order execution through stakeholder management of Engineering, Quality Assurance, Procurement, Production, Shipping and Finance towards achieving on‑time delivery, contract compliance and targeted profitability.
• Establish a positive and productive working relationship with both domestic and international customers and their project teams through face‑to‑face meetings, teleconferences, and routine communication.
• Manage and facilitate prompt, meaningful communications with the customer to resolve technical and commercial issues, convey project progress on a routine basis, and negotiate commercial contract modifications when called for.
• Coordinate project team involvement and participation at customer’s pre‑award meetings, kick‑off meetings, lessons‑learned meetings, and progress meetings.
• Ensure timely invoicing at project milestones and assist when needed with resolving payment delays through customer outreach and engagement.
• Manage and communicate project revenues, cost, and gross margin forecasts, as well as identify and proactively manage risks throughout project life cycle.
• Review vendor/inter‑company bids for engineered/buyout products against scope, quality, performance, cost, and schedule requirements.
• Coordinate, manage project team documentation submittals and disposition process towards securing required customer approvals.
• Coordinate and manage project‑level planning actions to facilitate the needs of customer, third party and regulatory inspections of finished, or in‑process goods for inspection purposes.

• Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology (BSME or BSMET), or similar engineering or technical degree from an accredited four‑year college or university required.
• Two to three years’ work experience in the valve and/or process control industry, or in a related engineering and manufacturing industry required.
• Experience in managing a multi‑disciplined project team: engineering, quality control, procurement, manufacturing, cost estimating, delivery/billing, and configuration management.
• Knowledge of order management/administration, contracts, US Contract Law, and commercial negotiations best practices.
• Experience working with custom‑engineered, manufactured products for the nuclear valve/ process control industry.
• Effective communication skills (both oral and written).
• General knowledge of manufacturing processes, techniques, practices.
• General knowledge of NDE operations, techniques, and practices.
• Relevant experience working with an Enterprise Resource Planning (ERP) system.
• Proficient in business and project management…