Facilities Services Manager

** Additional Information
** Candidate should be in Houston or San Antonio, Texas.

** Job Number*
* ** Job Category
** Engineering & Facilities

** Location
* * The Westin Galleria Houston, 5060 W Alabama St, Houston, Texas, United States, 77056
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** Schedule
* * Full Time

** Located Remotely?
** N

** Position Type
** Management

** Pay Range:**  $87,000 - $120,000 Annually

** Bonus Eligible:
** Y

** JOB SUMMARY*
* The Facilities Services Manager provides tactical direction and support to the GM's (and their Engineers), the Regional Director of Engineering, and the RD's throughout the properties in the cluster to ensure effective delivery of results, managed execution of projects and to identify talent in the region.  As a business leader, the incumbent follows the regional direction for engineering to ensure that the regional practices are aligned with corporate business and brand level strategies.  

The Facilities Services Manager uses engineering knowledge, skills and diverse sources of information to ensure high levels of customer satisfaction and to maximize the financial performance for managed units.

** CANDIDATE PROFILE*
* Education and Experience

+ High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

+ 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

** CORE WORK ACTIVITIES*
* ** Leading Cluster Engineering Team*
* + Champions change and ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

+ Ensures that regular, ongoing communication is happening in all areas of engineering.

+ Communicates a clear and consistent message regarding departmental goals to produce desired results.

+ Identifies key drivers of business success and keeps team focused on the critical few to achieve results.

+ Ensures integration of departmental goals in game plans.

** Managing Property Engineering Operations*
* + Acts as the subject matter expert on building infrastructure and building systems issues.

+ Demonstrates knowledge of all engineering related management contract requirements and ensures compliance with contract and reporting requirements.

+ Directs appropriate maintenance to ensure on-going appreciation of the asset.

+ Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.

+ Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.

+ Develops a long term plan for preventative maintenance and asset protection; oversees execution of plan.

+ Reviews public space walk-through results and ensures buildings are well maintained and operational areas have an atmosphere that meets or exceeds guest expectations

+ Manages the physical plants including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with category's Standard Operating procedures.

+ Participates in developing specifications and requirements for service contracts and administers such contracts to support building needs.

+ Assists in preparation of reports required by state agencies for water consumption, wastewater discharge and boiler emissions.

+ Researches and analyses new engineering products on the market.

+ Introduces ideas to leadership team to enable property to remain competitive.

** Managing Multiple Property Standards*
* + Ensures compliance with state, local and federal regulations.

+ Reviews and gives input on the property ADA plan on an annual basis.

+ Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.

+ Oversees maintenance of property life safety systems (fire fighting equipment, sprinkler systems and alarm systems)

+ Develops and leads the execution of the category's service initiatives in the Engineering department.

** Managing Profitability*
* + Monitors Engineering budget.

+ Works collaboratively with other properties, clusters and lodging brands to leverage resources, assets and purchases.

+ Focuses on maintaining profit margins without compromising guest or employee satisfaction.

+ Develops an engineering operating strategy that is aligned with the category's business strategy and leads its execution

** Managing Above Property and Stakeholder Relations*
* + Provides meaning or context to the Engineering operational and budget results; demonstrates an understanding of owner priorities.

+ Proactively addresses potential areas of concern and proposes solutions to owners.

+ Contributes to decisions concerning capital improvements to the facility.

** Providing and Ensuring Exceptional Customer Service*
* + Sets expectations and holds…