Application Engineer General

Overview

Do you want to help customers drill faster, safer, and more efficiently?

Are you looking for a role where you can combine technical expertise with customer‑facing impact?

Partner with the best

As a , you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction.

• Partner with field operations and sales to deliver technical value and performance insights to customers
• Provide post‑sales technical support, including performance reviews, run analysis, and customer troubleshooting
• Conduct detailed applications analysis to optimize bit selection and drilling performance
• Approve drill bit repairs and ensure compliance with technical standards
• Collaborate with Technology teams to support new product development, testing, and launch activities
• Document and communicate technical findings to internal stakeholders and customers
• Support field operations with technical recommendations and best practices
• Promote strong customer relationships through professional communication and service quality

• Have a bachelor’s degree in engineering from an accredited university or college
• Bring 4+ years of technical field experience, preferably in drilling or drill bits
• Demonstrate strong communication, interpersonal, and leadership skills
• Be able to show the ability to analyze and resolve technical problems in fast‑paced environments
• Have experience leading programs or projects with cross‑functional teams
• Be able to document, plan, and execute technical programs effectively
• Bring strong customer focus and the ability to influence stakeholders

We recognize that everyone is different and that the way people want to work varies. In this role, we can offer the following working pattern:

• Monday – Friday, 8 AM to 5 PM (with field or customer visits as required)

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Eligibility to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options; contributions depend on benefit elections, base salary, and plan requirements

This position is eligible for a comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is:
Services Specialist - Technical Support Engineering