Application Support Specialist

GPR Houston
9821 Katy Fwy
Suite 700
Houston, TX 77024, USA

The Application Support Specialist is responsible for delivering business plan achievement by providing product application expertise into solution design and solution selling. This position will assist customers with their power generation needs by utilizing a broad understanding of electric and natural gas power generation, distribution, management and transfer on challenging and potential remote field sites. This role leverages outstanding electrical and natural gas power application or product knowledge to improve Gravity’s power generation solutions, increase customer base, and bolster sales force effectiveness.

• Works with ethics, honesty, values and integrity. Provides a position of professionalism to others.
• Provides technical leadership and guidance to the project team, including customers, regarding installation, operation, calibration, repair and maintenance to ensure that applicable procedures and standards are correctly applied.
• Identifies the needs and requirements of the Company and provides guidance on the design and installation of equipment.
• Consults with customers regarding application, production and cost studies.
• Uses industry and proprietary tools to model, understand, and solve technical and economic challenges.
• Provides leadership and technical direction to skilled labor performing the work.
• Assigns resources to successfully support local project work.
• Assures quality of all deliverables.
• Provides resource forecasting reports and weekly chargeability/utilization.
• Develops work hour estimates and scope of work for new opportunities.
• Leads technical presentations to management and customers.
• Fosters a positive working relationship with co-workers, customers, clients and management.
• Completes all safety and equipment related trainings required on a monthly basis.
• Any other duty, responsibility or task as assigned by the supervisor.

The candidate should demonstrate strong technical acumen, organizational skills and communication abilities.

• Loyal: Shows firm and constant support to a cause.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.
• Innovative: Consistently introduces new ideas and demonstrates original thinking.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Leader: Inspires teammates to follow them.
• Team Player: Works well as a member of a group.

Bachelor of Science in Engineering or related field.

• Minimum 8 years of experience in electric and natural gas power in the oil and gas industry.
• Expert knowledge of electrical and natural gas power generation.
• Deep understanding of product applications, the engineering and economics of required sub-systems and the full customer energy value stream.
• Proficient computer skills; working knowledge of Microsoft applications.
• Must have strong time management, organizational and communication skills.
• Ability to multi-task and provide quality assignments.
• Must be a self-starter and be able to work independently as well as part of a team.

• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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