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Premises Server Support Engineer
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-18
Listing for:
LTM
Full Time
position Listed on 2026-06-18
Job specializations:
-
Engineering
Systems Engineer
Job Description & How to Apply Below
Location:
Houston, TX (Onsite)
Experience:
5 to 7 Years
The On Premises Server Support Engineer is responsible for end‑to‑end server infrastructure operations including virtualization platforms, storage, backup, performance monitoring, security compliance, capacity planning and automation. The role provides advanced L2/L3 support, leads deep technical troubleshooting, supports DR activities, and ensures adherence to Quanta security compliance and operational standards across on‑premises environments.
Key Responsibilities- Perform server provisioning and resource allocation as per approved standards.
- Manage server lifecycle – build, configuration, scaling, maintenance and decommissioning.
- Install and configure guest virtual machine operating systems.
- Execute start/stop operations for servers and VMs.
- Provide hands‑and‑feet support for identified server rooms (excluding CoLo data centers).
- Administer VMware and Hyper‑V environments.
- Configure and manage HA, DRS settings, resource pools, affinity and anti‑affinity rules.
- Assist with cluster sizing, failover behavior, DR runbooks, recovery sequencing and DR drills.
- Perform deep triage across infrastructure layers – compute, network, storage, control plane, and identity.
- Lead technical troubleshooting and escalations with VMware, Microsoft and storage vendors.
- Perform remote host monitoring and performance tuning.
- Conduct regular health checks – alarms, system roles, and configuration validation.
- Monitor servers using Dynatrace.
- Troubleshoot infrastructure performance issues.
- Analyze datastore performance, latency, queue depth and multipathing behavior with storage teams.
- Execute monthly patch management for servers and hypervisors.
- Implement CIS Benchmarks for platform hardening.
- Apply server and hypervisor hardening standards – secure configurations, logging policies and privileged access controls.
- Ensure adherence to Quanta compliance security standards and governance guardrails.
- Manage backup operations for production and non‑production workloads per Quanta policies.
- Monitor backup jobs and perform daily backup health checks.
- Troubleshoot backup failures and execute scheduled or ad‑hoc restore requests.
- Apply and manage backup policies.
- Tune backup performance – throughput, concurrency, network paths, storage IO.
- Lead root‑cause analysis for chronic backup failures.
- Participate in annual DR activities and drills.
- Implement storage provisioning requests and access controls per approved standards.
- Track datastore LUN and volume utilization.
- Monitor thin provisioning risks and snapshot reserve usage.
- Perform datastore expansion and snapshot creation/removal policies.
- Execute VM disk extensions.
- Perform basic storage performance troubleshooting.
- Assist Quanta in defining storage tiers, resilience and DR procedures.
- Recommend capacity planning for servers, virtualization, backup and storage.
- Produce weekly reports – backup success rates, failure trends, missed backups.
- Generate capacity planning and forecasting reports for storage and infrastructure.
- Develop and maintain automation using Power Shell or equivalent scripting tools.
- Automate server & VM provisioning, patch orchestration, backup validation, health checks, compliance verification, reporting and failure remediation.
- Maintain CMDB and inventory updates, including storage mapping documentation.
- Plan/execution firmware upgrades, non‑disruptive updates, and controller upgrades.
- Collect diagnostic data logs, performance metrics, error signatures for L3 vendor escalation.
- 5 years of experience in on‑premises server, virtualization, storage and backup support.
- Strong hands‑on experience with VMware and Hyper‑V.
- Experience with enterprise backup solutions.
- Comprehensive Medical Plan covering Medical, Dental, Vision.
- Short Term and Long Term Disability Coverage.
- 401(k) Plan with Company match.
- Life Insurance.
- Vacation Time, Sick Leave, Paid Holidays.
- Paid Paternity…
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