HVAC O&M Senior Controls Technician

What we offer

• Competitive salary
• Paid vacation/holidays/sick time – 10 days of vacation first year
• Comprehensive benefits package including 401(k), medical, dental, and vision care – available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Under minimal supervision, conduct preventive maintenance, repair, installation, commissioning and general servicing of systems, including detailed troubleshooting.
• Maintain high levels of customer satisfaction through direct, on‑site customer interface.
• Mentor control technicians, service technicians, and mechanical technicians on building automation activities.
• Properly complete required project and service documentation and reports.
• Provide customers with the highest level of service to solve building inefficiencies and resolve service‑related items.
• Act as a trusted advisor to customers, delivering solutions and outcomes at the time of service.

• Diagnose and repair complex control systems malfunctions, requiring extensive knowledge of electronic or digital controls and ability to test and write modifications in multiple systems software languages.
• Consult with customers through data gathered and site assessments, provide field proposals for retrofits, upgrades, and enhancements.
• Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Report problems or changes to management immediately.
• Interface with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities ethically and professionally.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings; may assist with job layouts and bid proposals.
• Install and modify software and graphics; communicate with customers upon arrival and before leaving the work site.
• Promote the sale of add‑on work, adhere to all Johnson Controls and customer safety standards, and provide safety leadership and instruction to technicians.
• Train customers in control systems operations, deliver manuals and documentation for training needs, and provide mentorship for certification of Controls Technicians and Service Technicians.
• Compile job documentation (certificate of completion, training forms, certificates, punch lists) and conduct extensive self‑study to improve and maintain technical proficiency.
• Assist in the design, configuration, creation of flow diagrams, sequences of operations, bills of material, network layouts, and electrical schematics as required.
• Help with software program development, project close‑out documentation, submittals, and equipment schedules.
• Select, order, and track delivery of materials; assist in loading and commissioning of controllers.
• Validate complete system functionality, troubleshoot problems with subcontractors and other trades, and provide field change information for as‑built drawings.
• Participate in release meetings, provide recommendations for facility efficiency, upselling opportunities, and quotes to support recommendations.

• Dedicated member of a North America Branch team willing to learn and responsible for system troubleshooting, repair, and aftermarket services.
• Minimum of six (6) years of Commercial Controls troubleshooting experience in the HVAC industry (buildings, chiller plants, and systems).
• Graduation from a vocational school program or associate’s degree in a technical field, or two years’ experience in servicing electronic and/or mechanical systems.
• Demonstrated ability to install and service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Ability to explain technical information to both technical and non‑technical audiences.
• Demonstrated effective writing skills and understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.

$30–$39 per hour, dependent on education, experience, knowledge, skills, and abilities.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.