Field Service Engr II- Distribution Control Systems

Overview

Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes.

Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

Responsible for providing Field Service Support for Honeywell HPS applications and products at customer locations. You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC
300). You will be the primary face of Honeywell for the customer in this role responsible for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location. You will be required to develop and maintain strong interpersonal relationships with customer representatives as well as provide first response technical support. You will provide technical presentations to an audience of customers and other industry peers.

You will work with the Field Services Manager and LSS business functions to maintain and grow the business by identifying customer needs and provided solutions based on the HPS suite of products and services.

This role is based at Houston, TX with candidate readiness to relocate to South Texas if required.

• DCS Maintenance including Hardware Components
• Software Components
• Field Troubleshooting of common IO and Loop Problems
• Field Troubleshooting of End Devices
• Adding and Deletion of TAGS/Points
• Adding and Modifying Logic as per standard
• Configure, maintain, and solve Honeywell hardware and software issues including:
  Experion PKS, other DCS hardware / software such as LCN, TPS. Having PLC and Safety System knowledge will be an added advantage.
• Provide service related to the upgrades and migrations of the DCS
• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
• Troubleshooting Network Connections of Ethernet and Coaxial Cabling
• Modifying and editing HMI Graphics
• Focal Point for Honeywell with the customer on providing technical solutions
• Company vehicle will be provided to travel to company sites
• Due to the nature of this discipline, on occasion, may be required to work off-hours, on weekends, and/or holidays
• Travel: up to 75+%

• Bachelor’s Degree in a Technical/Engineering Field
• At least 2 years prior field experience in supporting Honeywell Distributed Control Systems, including EPKS and TPN Systems
• A minimum of two L3 Honeywell DCS Certifications or for outside candidates you must be able to obtain them within 12 months
• Ability to learn new technologies and disciplines
• Customer Service Skills
• Valid Driver’s License and driving record acceptable to Honeywell

• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN along with PC/Networking experience
• 3rd Party controls experience
• Experience in Virtualization hardware/software, setup and network configuration
• Networking, Cyber Security: design, implementation, configuration, diagnostics
• Strong written and verbal communication skills. Must be able to clearly articulate messages both technical and non-technical
• Experience & Training in Honeywell Applications such as TPS / PMIO
• EPKS / Series C
• Safety Systems (FSC/SM)
• HMI
• SCADA (PLCSs, Ladder Logic etc.)
• Be self-motivated and willing to work in demanding environments with little or no supervision and take initiative to be proactive

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance;
Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance;
Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.