Solution Consultant

Rocrich provides tailored automation solutions that empower our Customers. With a proven product line stretching more than 40 years among two industry leaders, Rocrich combines the AGV portfolios of Logisnext’s Rocla® brand and that of Jungheinrich® under one roof. Using the rich history of our two parent companies, now localized in North America, our Customers can count on our automation solutions to solve the unique challenges their company may face.

Along with tailored solutions, our ability to provide local support gives our Customers the peace-of-mind that our products will always work accurately and efficiently.

When you join the team at Rocrich®, you join a diverse group of professionals working to help move the world forward through automation using mobile robots to streamline materials handling processes. Every member of our team does their part to support this effort, using their set of skills to form a cohesive whole that works for the betterment of society and to find fulfillment in their professional life.

As the Solution Consultant you will be responsible for integrating the future of our automated solutions into our Customers’ facilities. You will work on developing AGV solutions based on the intralogistics needs of our customers through collaboration with integrators and partners in the North American market. In this role you will report to the Director of Solution Development.

• Collaborate with sales, marketing, project management, and engineering teams to identify customer needs and develop innovative solutions that meet or exceed their expectations.
• Responsible for logistics planning and calculation of automated guided vehicle (AGV) systems.
• Manage the entire technical solution development process during the sales phase, including conceptualization, design, and documentation.
• Contribute to the development of standard tools and processes used within the team.
• Ensure solutions are delivered within the deadlines set by our customers.
• In coordination with sales and operations, maintain relationships with development teams of our suppliers, key customers, and partners.
• Create solution specifications (technical and design aspects).
• Communicate the technical design to the project manager and the implementation team.
• Other duties as assigned.

• Bachelor’s degree in engineering or related technical discipline.
• 3+ years of experience in solution development or application engineering or system engineering, preferably in the automation industry.
• Strong technical background with exposure to automation, robotics, and control systems.
• Creative thinking and problem-solving
• Analytical thinking
• Excellent written and verbal communication skills
• Structured working method

• Proficiency in AutoCAD
• Willingness to travel up to 10%
• Medical, Dental, Vision insurance with FSA or HSA
• 401k plan with company contribution (QACA) and match
• Opportunities for professional development and training

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.