Field Service Engineer - DCS - Houston, TX

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas ; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes.

Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

Responsible for providing Field Service Support for Honeywell HPS applications and products at customer locations.
You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC
300). You will be the primary face of Honeywell for the customer in this role responsible for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location. You will be required to develop and maintain strong interpersonal relationships with customer representative as well as provide first response technical support. You will provide technical presentations to an audience of customers and other industry peers.

You will work with the Field Services Manager and LSS business functions to maintain and grow the business by identifying customer needs and provided solutions based on the HPS suite of products and services.

This role is based at Houston, TX with candidate readiness to relocate to South Texas if required .

• DCS Maintenance including

• Hardware Components

• Software Components

• Field Troubleshooting of common IO and Loop Problems

• Field Troubleshooting of End Devices

• Adding and Deletion of TAGS/Points

• Adding and Modifying Logic as per standard

• Configure, maintain, and solve Honeywell hardware and software issues including:
  Experion PKS, other DCS hardware / software such as LCN, TPS. Having PLC and Safety System knowledge will be an added advantage.

• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions

• Troubleshooting Network Connections of Ethernet and Coaxial Cabling

• Modifying and editing HMI Graphics

• Focal Point for Honeywell with the customer on providing technical solutions

• Company vehicle will be provided to travel to company sites

• Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays

• Travel: up to 75+%

• 0-2 years of experience in field service engineering or related technical roles, preferably with exposure to DCS automation control and instrumentation systems.

• Ability to learn new technologies and disciplines

• Customer Service Skills

• Valid Driver’s License and driving record acceptable to Honeywell

• Bachelor’s Degree in a Technical/Engineering Field

• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN along with PC/Networking experience.

• 3rd Party controls experience.

• Experience in Virtualization hardware/software, setup and network configuration

• Networking, Cyber Security: design, implementation, configuration, diagnostics

• Strong written and verbal communication skills. Must be able to clearly articulate messages both technical and non-technical.

• Experience & Training in Honeywell…