Senior Manager, Digital & Performance

Career Area Technology, Digital and Data Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Oil and Gas division provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide.

Join our team and help build engineering solutions that change the industry. When you join the Caterpillar Oil & Gas and Marine Division (COGMD), you join a global team that helps to power the global energy industry as well as provide power and propulsion on the water.

• Relocation is available for this position
• Sponsorship is not available for this position

The Caterpillar Oil & Gas Division has an exciting opportunity for a Senior Manager, Digital Requirements & Performance role located in Houston, Texas. The Senior Manager, Digital Requirements & Performance role oversees the planning, organization and implementation of multiple and complex digital projects.

• Work across Marine and Oil & Gas teams to define digital requirements to drive customer value and business results
• Support digital requirements for services execution
• Support digital hardware requirements
• Develop and manage metrics for quality, performance, velocity and cost of digital solutions
• Communicate, align and govern across COGMD and enterprise partners
• Work with Marine and O&G teams to define requirements for dealer delivered digital solutions
• Serve as primary voice of COGMD into Cat Digital
• Manage all aspects of a program to ensure the program is implemented, accepted and accomplished within a set deadline.
• Plan and monitor program development to ensure that quality standards are achieved.
• Organize and coordinate teams who work on diverse aspects of digital programs.
• Serve as a liaison and build bridges among groups within and outside of the digital field.
• Monitor project results for significant deviations.
• Ensure adherence to quality standards and processes.
• Translate corporate objectives into program objectives and practices.

• Planning:
  Tactical, Strategic:
  Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Decision Making and Critical Thinking:
  Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Organizational Leadership:
  Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
• Program Management (M0260):
  Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
• Change Control:
  Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented;
  Ability to manage changes in the production environment and processes effectively+
• Problem Management:
  Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.

• Previous customer/dealer facing experience
• Leadership experience

$ - $

Compensation and benefits offered may vary depending on multiple…