Guest Experience Lead

Guest Experience Lead – McDonald’s

McDonald’s is seeking a Guest Experience Lead to ensure guests enjoy a memorable experience. This role leads service quality, resolves concerns, and promotes app features.

• Lead the experience:
  Check in with guests to ensure satisfaction.
• Handle guest concerns and provide resolution.
• Work with team to maintain a welcoming, friendly, and clean environment.
• Offer expert insight into McDonald’s App, Mobile Order & Pay.

• Humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Effective communication and anticipation of customer needs.

• Competitive pay from $14.50 per hour.
• Employee discounts and free meals.
• Paid sick leave and time off.
• Tuition reimbursement.
• Training and advancement opportunities.
• Weekly direct deposit.
• 401(k) plan*.
• Medical, dental, and vision benefits*.

McDonald’s is committed to equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. Reasonable accommodations are provided to qualified individuals with disabilities.

For assistance, contact mcdonal