Valet Supervisor - Texas Children's Hospital

The Valet Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customers’ expectations. This position is responsible for responding quickly to customer requests and providing caring interactions with all guests at their assigned location. The Valet Ramp Supervisor works closely with team members, the Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times and that state and local laws are adhered to.

Position:
Valet Supervisor

Location:

Texas Children’s Hospital Medical Center
Pay: $16.00 an hour

Shift: Monday to Friday (8:00 am – 4:30 pm) & occasionally Sunday (7:00 am – 3:30 pm)
Final date to receive applications: 13 March 2026

• Meet and greet guests upon arrival; open vehicle doors and assist with unloading when necessary.
• Retrieve keys and issue or record tickets using an electronic device.
• Park vehicles in appropriate spaces and ensure their safe operation.
• Inspect vehicles for pre‑existing damage, record make, model, and exact location.
• Retrieve vehicles quickly for waiting guests and assist with luggage or personal items.
• Provide excellent customer service; respond to inquiries courteously and give directions.
• Direct traffic, position barricades, and arrange for towing service when needed.
• Immediately report incidents or claims to the Operations Manager or Shift Lead.
• Collect relevant fees for the service.
• Reconcile end‑of‑shift revenue against ticket distribution when necessary.
• Communicate professionally with guests, clients, and teammates.

• At least 18 years of age
• Valid driver’s license
• Ability to operate manual transmission vehicles
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous valet experience preferred

Full‑time Only

• Generous Paid Time Off
  : 10 days of paid time off plus 8 paid holidays
• Comprehensive Health Plans
  :
  Medical, dental, and vision coverage for you and your family
• Life and Disability Insurance
  :
  Company‑paid basic life and short‑term disability
• 401(k) Plan
  :
  Employer match with immediate vesting
• Employee Assistance Program
  :
  Behavioral health care support for you and your family
• Parental and Caregiver Leave
  :
  Time off to support your family or care for loved ones

Part‑time

• 401(k) Plan
  :
  Employer match with immediate vesting
• Sick Time Off
  :
  Paid sick leave per state laws and regulations
• Employee Assistance Program
  :
  Behavioral health care support for you and your family

United States – California applicants only:
The company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act and applicable local ordinances. Criminal history may be considered only if directly related to the job. For more information, see the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.