Assistant Director for Ticket Operations

Department: Athletics

Salary: $43,000-$54,800

Description: Manages the daily operations of the Athletic ticket box office requirements and responsibilities including but not limited to, printing, event management and execution, ticket and customer service, event operations, reporting, staff development, management, scheduling and oversight, distribution and reconciliation of ticket sales for all athletic and special events.

• Plans, organizes and executes ticketing operations for assigned sport(s).
• Serves as game day ticket manager for events as assigned; duties including but not limited to staffing, customer service, ticket printing, pass lists/will call, game-day sales and event settlement.
• Reconciles daily ticket sales; prepares daily deposits of all receipts.
• Maintains accurate accounting records of revenues and expenses.
• Oversees the hiring, training, staffing and supervision of a large student worker group.
• Manages change banks for home event ticket windows; reconciles change banks and settlement requirements at the end of each event.
• Manages set-up, prints and distributes tickets & invoicing for season, partial plans and single game events.
• Supports ticket operation needs at select away game competitions.
• Performs other job‑related duties as assigned.

MQ:
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtainedthrough a formal, directly job-related 4 year degree from a collegeor university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of one (1) year of directly job-related experience.

- Department is willing to accept education in lieu of experience.

All positions at the University of Houston-System are security-sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.