Assistant Banking Center Manager - West Belt

8727 W Sam Houston Pkwy N, Houston, TX 77040, USA

Posted Tuesday, December 23, 2025 at 7:00 AM

Research shows that individuals from historically underrepresented groups may hesitate to apply for roles unless they meet every listed requirement. If you believe your skills, knowledge, and experience align with the role, even if they don’t exactly match the listed qualifications, we encourage you we’re looking for. Candidates will be required to complete assessments as part of the application process.

Open to anyone residing in Texas.

The Assistant Banking Center Manager is responsible for ensuring that the goals of the branch are met by providing excellent customer service in a team building atmosphere. Typical responsibilities include opening new accounts, assisting customers and lenders, and providing operational support to the Banking Center Manager. The ABCM is also responsible for managing operations in the absence of the Banking Center>

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote and cross-sell the Bank’s products and services by assisting customers in their selection to meet their financial needs.
• Perform banking center activities such as opening new accounts, safe deposit duties, stop payment requests, check recorders, and wire transfer requests.
• Monitor cash limits for the tellers, vault, ATM and total office.
CTR reporting is completed timely and accurately, assures transmission of reports to the Compliance Department.
• Ensure ATM is balanced, and the proper cash supply is within limits.
• Review and monitor deposit account exceptions and ensure exceptions are cleared in a timely manner.
• Participate in branch audits on established schedule.
• Review NSF and overdraft reports for assigned customer portfolios; approves or declines such exceptions within approved limits.
• Maintain strong knowledge of the financial industry and support staff development and growth.
• Process moderately complex customer transactions, problems, or inquiries and assume responsibility in absence of Banking Center Manager.
• Consistently maintains exceptions at less than 30 days.
• Compliance with any and all BSA/AML/CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training.

At the direction of the Banking Center Manager, the Assistant Banking Center Manager may support some or all the following activities:

• Approve teller sheets to assure balancing, reporting and cash limits are within approved limits.
• Perform alarm testing and 911 testing in accordance with established guidelines.
• Provide leadership, training, and/or support to staff, leads team meetings.
• Approve timecards by payroll deadlines.

The position performs duties specific to the position and other functions as assigned by management.

The position is responsible for supervision of retail staff in the absence of the Banking Center Manager. The Assistant Banking Center Manager is expected to provide leadership, training and support to less experienced staff members.

The incumbent is in a non-confined office setting in which they are free to move about  the course of performing the duties and responsibilities of this position spends time writing, speaking, listening, lifting (up to 25 pounds), sitting, typing on a computer keyboard, and standing, kneeling and reaching.

The incumbent for this position may operate any or all of the following: telephone, copy and fax machine, adding machine, computer and related printers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent in this position must be able to read documents or instruments, detailed work, problem solving, customer contact, reasoning, math, verbal and written communication, analytical reasoning, multiple tasks with constant interruptions.

These specifications are guidelines based on the minimum experience required…