Cash Application & AR Specialist

Overview

The Cash Application & AR Specialist is responsible for ensuring timely and accurate application of customer payments across multiple payment methods, maintaining clean and current accounts receivable records. The ideal candidate is detail-oriented, highly organized, and possesses a strong sense of urgency, thriving in a fast-paced, high-volume environment.

• Accurately post customer payments received via checks, ACHs, credit cards, lockbox, wires, and remote deposit.
• Research and resolve unidentified, short-paid, or misapplied payments promptly. Work closely with Credit & Collection, Inside Sales, and Customer Service teams to resolve payment discrepancies, customer orders, invoices, and RMAs.
• Communicate effectively with customers/employees to resolve payment processing issues.
• Responsible for daily cash posting following the established cash application process.
• Independently research, resolve, and manage payments and remittance discrepancies.
• Assist in ad hoc reports and cross-functional projects and other duties as assigned.

• High School diploma required; some college or coursework in business, finance, mathematics, or accounting preferred.
• 1+ year of related accounts payable/receivable experience required.
• Experience with Infor ERP systems such as Syteline preferred.

• Proficiency in Microsoft Excel.
• Accountability:
  Holds self-accountable for complying with policies, procedures, and work requirements.
• Adaptable:
  Ability to remain flexible to work on varying tasks in a team as well as individually.
• Collaborative:
  Encourages unity, works well within a team, and makes productive contributions to the group.
• Culture champion:
  High energy and promotes a positive team environment where all members feel included and respected.
• Customer Service:
  Commitment to delivering quality and timely support with a pleasant demeanor to internal and/or external customers.
• Communication:
  Ability to convey information (written & verbal) in a straightforward and professional manner.
• Data entry:
  Ability to enter information accurately and efficiently.
• Detail oriented:
  Delivers high-quality work with little to no errors.
• Organized:
  Neat in thinking and action that supports managing competing demands, handling a heavy workload, and maintaining accuracy in a high volume, fast-paced environment.
• Problem Solver:
  Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action.
• Plans & aligns:
  Finds out the proper sequence of activities to efficiently complete tasks.
• Results oriented:
  Sets high standards for own performance in order to meet goals and deliver expected results.
• Self-directed:
  Ability to work independently or with minimal supervision.
• Time Management:
  Ability to coordinate tasks to maximize productivity.

• Competitive medical, dental, and vision insurance plans
• 401(k) retirement plan with company match
• Paid time off and company-paid holidays
• Employer-paid life and disability insurance
• Hybrid work schedule with one remote workday per week
• Learning partnership and professional development opportunities