Collector - Metairie, LA
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-02-19
Listing for:
D & A Services, LLC
Full Time
position Listed on 2026-02-19
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections, Financial Analyst
Job Description & How to Apply Below
Job Description
Metairie, LA
$18 ‒ $25 Hourly
Location:
-100% On Site
Schedule:
No evenings or weekends
D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers.
D & A Services offers a base pay between $18.00 and $25.00 per hour, along with a benefits package that includes a 401(k) plan, medical, dental, and more! We offer a bonus structure which rewards Debt Collectors for generating revenue. Top producers earn large bonus checks.
SummaryWe are currently seeking a meticulous and results-oriented Debt Collector to join our team. As a Debt Collector, you will be responsible for managing and recovering outstanding debts owed to our organization. Your primary goal will be to maintain positive relationships with customers while achieving targeted recovery rates.
ResponsibilitiesInitiate communication with debtors via phone calls and collect according to established collection procedures.
Engage in professional and empathetic conversations with debtors to understand their financial situations, evaluate repayment options, and negotiate feasible payment plans.
Address any queries, concerns, or disputes raised by debtors related to outstanding debts, ensuring effective resolution and maintaining customer satisfaction.
Regularly monitor and update the status of delinquent accounts in the system, ensuring accurate documentation of all interactions and progress made.
Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies.
Collaborate with management to review status of non-compliant debtors, ensuring adherence to relevant laws and regulations.
Record and update payment information on customer accounts to maintain accurate and up-to-date financial records.
Strive to meet or exceed monthly, quarterly, and annual collection targets set by the organization.
Collaborate effectively with internal team primarily, management, to resolve collection-related issues and improve overall debtor management processes.
Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections.
Excellent verbal and written communication skills, with the ability to effectively negotiate, persuade, and handle difficult conversations.
Ability to analyze debtor profiles, situations, and payment histories to devise creative solutions and negotiate optimal repayment plans.
Meticulous attention to detail in recording debtor interactions, payment plans, and updating account details accurately.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Familiarity with the Fair Debt Collection Practices Act (FDCPA) and knowledge of other relevant local and federal regulations related to debt collection.
Ability to handle rejection and stress while maintaining a professional and empathetic demeanor.
Willingness to collaborate and support team members, sharing best practices and contributing to a positive work environment.
Strong commitment to ethical conduct and respecting debtor confidentiality.
Familiarity with debt collection software, customer relationship management (CRM) tools, and proficiency in MS Office Suite.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×