Accounts Receivable Specialist

Janel Group is seeking an Accounts Receivable Specialist who is highly detail-oriented and motivated to manage A/R postings while maintaining positive, professional interactions with customers regarding billing and collections.

• Send and upload invoices to customer portals for assigned portfolio accounts.
• Support collection efforts by communicating with customers via phone and email as needed.
• Maintain and strengthen customer relationships while collaborating with internal stations to support collections and resolve billing issues.
• Investigate and resolve customer billing discrepancies in a timely manner.
• Maintain accurate and up-to-date customer records, including contact names, email addresses, and phone numbers.

• Strong proficiency in MS Office, including Word and Excel, required.
• Experience using VLOOKUP, required.
• Minimum of 2 years of B2B collections experience, required.
• Ability to work effectively as a team player in a high-volume, fast-paced environment, required.
• Strong attention to detail with the ability to meet deadlines and work independently, required.
• Proactive mindset with the ability to identify issues and collaborate on solutions, required.
• Demonstrated ability to follow guidelines and deadlines with a strong ethical standard, required.

Working at Janel Group provides all team members with the opportunity to play a key role in building something great with talented, supportive colleagues in a friendly environment!

Not to mention we offer:

• A Competitive salary and generous commission program
• A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
• PTO (sick/vacation) and 10 paid company holidays
• A 401K Plan with company match
• Great culture and fun working environment