Treasury Management

Cash Management / Treasury Management Officer

The Treasury Management Sales Specialist provides comprehensive sales and administrative support to Bank’s Lending Team and Relationship Managers. This role is responsible for the pre-sale and post-sale activities related to the sale of treasury management products and services to commercial clients. The successful candidate will be a highly organized, detail-oriented professional with a strong understanding of banking products, exceptional communication skills, and the ability to work in a fast‑paced, deadline‑driven environment.

• Work directly with front line branch staff and lending team to prepare sales proposals, presentations, and product demonstrations for prospective and existing clients.
• Gather and analyze client account data to identify needs and recommend appropriate treasury management solutions.
• Create detailed financial analysis and proformas, including cost‑benefit analyses, to demonstrate the value of proposed services.
• Assist in the pricing process and prepare all necessary documentation for internal approvals.
• Help prepare and respond to Requests for Proposals (RFPs) from potential clients.

• Act as a primary point of contact for clients, addressing inquiries, and resolving issues related to treasury management products and services.
• Proactively review client accounts to identify opportunities for additional services ("upselling" or "cross‑selling").
• Coordinate with other internal departments, such as Branch Operation, Digital Banking, BSA, and IT, to ensure a smooth and timely setup of new services.
• Handle client onboarding, including preparing applications, collecting necessary documents, and ensuring all compliance requirements are met.
• Provide ongoing client training and technical support on new products, systems, and online banking platforms.

• Maintain accurate and up‑to‑date client records in the bank's customer relationship management (CRM) system.
• Track and report on sales pipelines, revenue goals, and other key performance indicators (KPIs).
• Manage and process service agreements, paperwork, and other administrative tasks to support the sales team.
• Stay informed on industry trends, competitor offerings, and regulatory changes that may affect treasury management products.

• Ensure all sales and implementation processes adhere to internal policies, banking regulations, and compliance standards.
• Identify and escalate any potential risks, such as cyber‑risk, product risk, or operational risk, to the appropriate channels.
• Assist in the annual review of client accounts and documentation to mitigate risk and ensure a sound relationship.

• Education: Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Experience: 5+ years of experience in financial services, with a strong preference for previous experience in a sales support, customer service, or treasury management role.
• Technical
  
  Skills:
  
  
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
  • Familiarity with banking software and bank’s treasury management products, including ACH/Wires, Positive Pay, Remote Deposit Capture (RDC), Merchant Card Processing, Bill Pay and Online/Mobile Banking.
  • Strong analytical and quantitative skills to perform financial analysis and create reports.
• Communication
  
  Skills:
  
  
  • Exceptional verbal and written communication skills for interacting with clients and internal stakeholders.
  • Ability to clearly explain complex financial products and concepts.
• Personal Attributes:
  • Highly organized with meticulous attention to detail.
  • Strong problem‑solving and critical‑thinking abilities.
  • Self‑motivated, proactive, and able to work independently as well as part of a team.
  • Proven ability to manage multiple tasks and prioritize work in a fast‑paced, high‑pressure environment.

Employment Type:

Full Time

Bonus/Commission:
No