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Loan Servicing Manager

Job in Houston, Harris County, Texas, 77007, USA
Listing for: CBRE
Full Time position
Listed on 2026-03-04
Job specializations:
  • Finance & Banking
    Real Estate Finance, Risk Manager/Analyst
Job Description & How to Apply Below
*
* About the Role:

*
* The Structured Finance Portfolio Manager position is responsible for interactionwithin our internal organization, as well as with borrowers, sponsors, clients,contractors, attorneys, title companies, architects, brokers, appraisers, andother deal-related parties. The position requires the demonstrated ability to independently: prepare formal written presentations analyzing a wide spectrum of issues relating to both loan- and property-level requests; deliver the highest level of customer service to both internal and external clients;prepare

detailed financial analysis; perform financial and commercial mortgage underwriting tasks and the abstracting of loan and transactional documents. In addition, it requires varying levels of supervision of analysts in the department including quality control related to written presentations,financial analyses, property inspections, and other items; market and submarketresearch and presentation; oversight and training; and the review and amendmentas appropriate of written presentations authored by others.

** What You'll Do:*
* + Responsible     for monitoring the performance of properties and progress of business     plans related to a defined portfolio of loans and/or joint venture equity     investments

+ Serve     as primary point of contact for clients, borrowers/sponsors, property     managers and other parties associated with an assigned portfolio

+ Communicate     issues and updates to management and clients where appropriate

+ Provide     excellent customer service and problem resolution for clients,     borrowers/partners and internal / external stakeholders

+ Review     and interpret deal documents and monitor compliance

+ Perform     construction draw reviews and coordinate funding process with inspectors,     clients and borrowers

+ Review     and convey an understanding of all aspects of the deals in the assigned     portfolio, included in leases for all traditional property types,     franchise agreements for hotels, etc.

+ Responsible     for reviewing and analyzing third-party reports

+ Review     materials and prepare recommendations for client review and their approval     following requests from borrowers or sponsors

+ Build     and maintain financial models to track capital inflows and outflows     related to ground-up and major renovation commercial real estate deals,     some with multiple capital partners

+ Build     and maintain financial models related to commercial real estate loans with     multiple releases of collateral during the hold period

+ Monitor     borrower or sponsor completion of special-condition items required by the     deal documents

+ Closely     work on each assigned investment to help facilitate successful client     outcomes

+ Demonstrate     ability to identify project risks, develop risk mitigation and contingency     plans, and implement action plans to reduce or eliminate project risk

+ Be     responsible for drafting, managing, updating, and/or reviewing monthly     reports as well as managing any specific client requirements

+ Conduct     property inspections in coordination with clients and/or third-party     inspectors

+ Review     budgets annually and monitor operating statements on a periodic basis,     spreading both to industry standards upon receipt and benchmarking to the     underwriting projections

+ Train     and support team members in fulfillment of activities performed on behalf     of clients and customers

+ Other     duties and special projects as assigned

** What You Need:*
* + Bachelor's     degree from a four-year university

+ 3 or more years of experience with underwriting or asset management     of commercial real estate; or equivalent combination of education and     experience.

+ Exceptional     professional writing and verbal communication skills are essential

+ Proficient     in common Microsoft applications including Excel and Word

+ Understanding     of ARGUS Enterprise asset and portfolio management software

+ Detailed     underwriting capabilities

+ An     understanding of construction and development

+ Experience     tracking construction projects for capital providers

+ Ability     to work in a fast-paced environment and simultaneously manage and     effectively prioritize numerous complex transactions and issues

+ Strong     attention to detail and a dedication to accuracy

+ Extensive     Microsoft Excel experience building models, both for tracking performance     and forecasting cash flows

+ Excellent     organizational skills

+ Strong     problem-resolution skills

+ Demonstrated     abilities to independently perform assigned duties

+ Demonstrated     abilities to work well in a team environment

+ Abilities     to provide guidance and direction to team members

+ Previous     work experience in commercial real estate with focus on cash flow     modeling, construction loan administration, valuation and/or servicing

+ Understanding     of the principles of real estate and finance, specifically time value of    …
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