Consumer Loan Underwriter

Position Title

Consumer Loan Underwriter

(General statements regarding the overall objective of the position)

The Consumer Loan Underwriter is responsible for making credit decisions within granted lending authority and in accordance with credit union guidelines for a wide range of consumer loan types including Auto, Boat, RV, Lines of Credit, Personal and Secured Loans; while, providing support to the consumer loan origination team(s) regarding documentation to move the loan request to closing.

(List in order of importance the essential functions of the job and the approximate percentage of time spent on each of the activities; describe what must be accomplished, not how it must be done; include supervision or management responsibilities, quality and quantity standards, physical, mental, and perceptual functions of the job)

Underwrites loan applications by reviewing credit reports, income, and collateral, if applicable approve, counteroffer, or deny.

Conducts a comprehensive analysis of the loan request through examining and matching all data information and documentation, to ensure integrity and certainty in preparation for processing and funding.

Sets terms and conditions of loan approval, denial, or counteroffer.

Obtains necessary lending authority approval when terms are outside of granted credit authority.

Complies with established SLA's and KPI's.

Explains determinations and provide suggestions to the originator for the best method to finalize the loan transaction.

Analyzes documentation, to include but not limited to credit report, paystubs, W-2s, personal tax returns, business tax returns, bank statements, and titles.

Effectively communicates and works in a team environment with other Consumer Loan Underwriters, Consumer Loan Processors, Consumer Loan Funders, and Operational Team members.

Supports all loan origination and servicing channels within the Lending Operations Department.

Accepts incoming calls, answers questions, and provides information related to loan approvals, denials or counter offers with team members.

Adheres to all auditing procedures designed to document the lending process and provide the proper checks and balances.

Provides a positive member experience by balancing member needs and exploring all available options.

Enthusiastically supports all credit union business lines aligned with TDECU values.

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(Indicate type and amount of budget, sales volume, etc.)

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(Education, Licensure, Experience, Knowledge, Skills, and Abilities)

High School Diploma or equivalent mix of education and work experience required.

• Minimum two (2) years consumer loan underwriting related work experience.

• A comprehensive knowledge of all consumer lending products, documentation, policies and procedures, services, and delivery methods.
• Aptitude to actively identify gaps and improvements.
• Demonstrate a clear understanding of credit guidelines.
• Must be able to communicate effectively with members, management, team members and external third parties.
• Ability to interface with people in a positive manner with empathy, courtesy, and tact.
• Able to handle difficult calls.
• Team oriented and the ability to work collaboratively.
• Capacity to analyze and solve problems relative to member service needs.
• Must be able to coordinate, manage and guide multiple priorities simultaneously and effectively through to completion.
• Follows established security measures to guarantee the confidentiality of confidential information.
• Working knowledge of NCUA lending regulations, and consumer lending concepts and practices.
• Complies with all Federal and State laws, as well as organizational policies, procedures, and processes, including but not limited to, those related to the Bank Secrecy Act (BSA), Identity Theft Red Flags, Office of Foreign Assets Control (OFAC), Reg B, and Reg Z.
• Familiarity with CLOS (Consumer Loan Origination System) Meridian Link- LPQ-Modern Experience, signature platform IMM, Docu Sign and DNA a plus.