Escrow Manager

What You’ll Do

The Escrow Manager is responsible for overseeing the branch and ensuring that all parties are kept informed during the closing process. The Manager will provide expertise to our builder partner while ensuring closing occur timely and accurately. The qualified individual will have at least 3 years escrow officer experience preferably in a home builder environment along with at least 3 years of prior supervisory and/or management experience.

• Ensure performance standards and closings dates are met.
• Create a customer focused culture in a positive working environment.
• Resolve escalated issues that can cause closing delays.
• Obtaining all payoffs, taxes, and HOA dues. Prorating amounts correctly and collaborating with the title department to resolve title issues.
• Preparing CD, Settlement Statements, and other closing documents.
• Address inquiries from transaction participants in a timely manner.
• Confirm closing dates, locations, and schedule signings.
• Balancing and disbursing funds accurately and timely.
• Perform other duties as needed or assigned.

• Excellent at managing multiple priorities to help teams actively progress on their deliverables.
• Thorough knowledge of the use of technology and are not afraid to work in a primarily paperless environment.
• Possess excellent communication skills (verbal & written) with both internal and external customers.
• Ability to resolve escalated closing issues quickly and meet deadlines.
• Able to calculate discounts, pr orations, and commission splits accurately.
• Exemplary organizational skills.
• Detail oriented and precision focused.
• Ability to drive results and work in an outcome driven environment.

• Bachelor’s degree or equivalent combination of education and experience is required.
• 3+ years’ experience in handling closings, preferably in a builder environment.
• 3+ years' experience managing a team.
• Experience in managing closing workflows and processes that quickly move a file to closing.
• Active Public Notary.
• Escrow License Required.
• Familiarity with various title policy forms and typical endorsements required and knowledge of builder residential purchase/resale transactions from receipt of contract through final disbursement and any post-closing items.
• Experienced in monitoring a closing pipeline of residential homebuilder purchase and resale transactions to ensure Close of Escrow dates are met.
• Clarify direction for team members by addressing obstacles hindering their ability in meeting deadlines.

Team members enjoy an excellent benefits package that includes medical, dental, vision, 401(k) with employer match, paid time off and sick leave, plus home and mortgage discounts. We also offer competitive salaries with the potential for discretionary bonuses and/or commission structure (depending on the position).