Commercial Collections Specialist Job Houston area,Texas USA,Finance & Banking

Clayton Services is searching for Commercial Collections Specialists to join a growing financial services organization in Central Houston. The Commercial Collections Specialist will be responsible for negotiating payment arrangements, managing a portfolio of commercial accounts, and working directly with business owners to resolve delinquent obligations.

Job Type: Direct Hire
Pay Rate: $22.00 - $24.00/hour + uncapped commission
Benefits: Medical, dental, vision, life insurance, 401(k), PTO, paid holidays, and growth opportunities.

Commercial Collections Specialist Responsibilities:

Manage a portfolio of commercial accounts in a fast-paced collections environment
Contact business owners and company representatives through phone, email, and written correspondence
Negotiate payment arrangements, settlements, and resolution strategies
Monitor account activity and maintain accurate documentation
Perform skip tracing and investigative research to locate responsible parties
Maintain scheduled follow-up activities and account deadlines
Review account documentation and identify collection opportunities
Meet established productivity, recovery, and activity goals
Provide professional customer service while resolving delinquent accounts
Generate weekly activity and performance reports

Commercial Collections Specialist

Skills and Abilities

:

Strong negotiation, persuasion, and conflict-resolution skills
Excellent verbal and written communication abilities
Ability to build rapport with business owners and decision-makers
Strong phone presence and confidence handling difficult conversations
Ability to manage a high-volume workload while maintaining attention to detail
Strong organizational and time management skills
Ability to prioritize tasks and meet deadlines
Self-motivated and goal-oriented with a competitive mindset
Strong investigative and problem-solving abilities
Ability to learn and understand legal collection processes
Proficiency with Microsoft Office applications

Commercial Collections Specialist Education and Experience:

High school diploma or GED required
Associate's degree or Bachelor's degree preferred
Minimum 2 years of collections experience required
Commercial collections experience is strongly preferred
Consumer collections experience involving judgments, garnishments, legal collections, or litigation support will be considered
Experience with skip tracing and account research preferred
Knowledge of UCC liens, commercial collections, legal recovery processes, garnishments, and judgments preferred
Experience working in a call center, financial services, lending, or collections environment preferred
Must be able to successfully pass a background check

Commercial Collections Specialist - Immediate need. Apply today!