Indirect - License Compliance Services - Manager

Indirect
- License Compliance Services
- Manager

Location:

Houston, Anywhere in Country

Requisition

When you join EY EDGE (Exceptional Delivery and Growth Engine) you’ll be at the heart of EY’s critical mission to build a better working world, applying your knowledge, skills and experience in assisting clients in meeting their business objectives. This role leads and drives the compliance function, manages the overall engagement team (US and GDS), and supervises and evaluates the assigned analysts & seniors and their work product.

The position requires a deep understanding of license compliance services, reviews completed returns for approval and submission to clients, and is responsible for the training and development of junior staff, managing GDS, and overall project management including client interactions and engagement economics.

• Participate in client‑facing meetings
• Communicate engagement expectations to assigned analysts and/or seniors
• Prepare engagement contracts and agreements
• Own client communications and drive solutions, focusing on client deliverables and status against plan
• Manage projected budget and forecast budget changes
• Prepare timely billings
• Sell new solutions and work
• Manage client expectations proactively to ensure satisfaction
• Build client relationships through technical and business expertise
• Manage junior staff in maintaining the compliance calendar (EY Decisions), monitoring deadlines, raising issues to the next level, pulling reports for client delivery
• Utilize EY methodologies and tools that exist to enhance service delivery
• Deal with roadblocks and issues, providing suggestions and alternatives
• Reference and interpret standards using professional judgment, identifying non‑compliance while applying a balanced view of all client matters
• Consult with senior leadership in the firm as necessary
• Apply Tax Quality and Independence rules to engagements

To qualify for the role you must have:

• Minimum 8 years of experience in a professional services or tax services organization
• CPA, JD, Enrolled Agent, or other appropriate designation required
• Excellent organizational and verbal/written communication skills
• Ability to work in a fast‑paced professional services environment
• Computer software proficiency, including Microsoft Word, Excel, and Power Point
• A commitment to follow through effectively on client requests
• Ability to develop knowledge of various client industries
• Strong management skills needed to lead teams, delegate appropriately, mentor, review performance, and counsel employees
• High degree of efficiency and ability to design and implement improvements in various tasks/processes on engagements
• Commitment to periodic travel (25%)

Ideally, you’ll also have:

• Capacity to work independently and effectively on a variety of tasks at the same time
• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members
• The ability to research and interpret published statutes, ordinances, and guidance to determine license compliance requirements; where guidance is not clear, make judgments and conclusions based on experience and discussions with relevant jurisdiction
• The ability to resolve issues at the jurisdiction and client level

• We’re interested in people with initiative who are not afraid to speak up, with a genuine desire to make things better across the business. You’ll need strong communication skills and the ability to handle information and data from multiple sources.

We offer a comprehensive compensation and benefits package that rewards performance and recognizes the value you bring to the business. Base salary ranges vary by location, and the package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Our hybrid model expects most people in external, client‑serving roles to work together in person 60% of the time.

• Under our flexible vacation policy, you decide how much vacation time you need based on your own personal circumstances. You’re also granted time off for designated EY Paid…