Teller Retail Banker

Job Title

Retail Banker – Branch Banking

Primary location:
Texas – Houston (12620 Woodforest Blvd, Houston, TX 77015). Full‑time.

Your Future Starts Here! Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award‑winning Bank that is one of the strongest in the nation. At Woodforest National Bank, we focus on building relationships, serving our communities, and volunteering with local charities and food banks. By joining Woodforest you will become a part of one of the largest employee‑owned banks in the country.

Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well‑rounded knowledge base you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in‑store banking experience is preferred but not required.
• Positive and engaging demeanor.
• High school diploma or equivalent.
• Full‑time work status.
• No supervisory responsibility.
• Little to no overnight travel expected; may cover nearby branch locations up to 45 miles.
• Physical requirements:
  
  standing most of the time; may involve walking, moving, bending, stooping or sitting for brief periods; occasionally lifting and carrying items up to 30 lbs.

• Strong culture built on core values:
  Integrity, Ownership, Service, and Community.
• Employee Stock Ownership Plan (ESOP) – you become an owner and earn 50 cents for each $1 you save (up to 6 % of eligible pay).
• 401(k) company match in ESOP.
• Opportunities for long‑term growth and professional development.
• Access to banking products & services to help you achieve your financial goals.
• Competitive base pay with regular compensation reviews.
• Paid time off for branch bankers; corporate employees receive paid vacation and sick time.
• Medical coverage: 12 comprehensive plans available at an affordable cost.
• Short‑ and long‑term disability & life, AD&D insurance fully paid by Woodforest.
• Well‑being program (Employee Assistance Program) for physical, mental, and financial health.
• Resource Champions to connect you to comprehensive services including banking, wealth planning, ESOP, health & wellness, community involvement, and financial literacy education.

Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws.

Woodforest National Bank serves customers across Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia.