Collection Specialist Houston, TX

Collections Specialist

We are seeking a detail-oriented Collections Specialist for a contract opportunity with a growing organization. The ideal candidate will have experience managing accounts receivable, resolving outstanding balances, and maintaining positive customer relationships while reducing delinquent accounts. This role requires strong communication skills, persistence, and the ability to work in a fast-paced environment.

Key Responsibilities

• Manage a portfolio of past-due accounts and conduct collection efforts via phone, email, and written correspondence.
• Follow up on outstanding invoices and payment discrepancies to ensure timely payment.
• Research and resolve billing, payment, and account issues.
• Negotiate payment plans when appropriate and document collection activities.
• Maintain accurate account records and update customer payment information.
• Reconcile accounts and collaborate with internal departments to address customer concerns.
• Generate aging reports and provide updates on collection activities.
• Ensure compliance with company policies and collection procedures.