Business Relationship Support Manager

Business Relationship Support Manager

Wells Fargo is seeking a Business Relationship Support Manager as part of the Commercial Bank. Learn more about the career areas and business divisions at

In this role, you will:

• Manage the relationship support function for an assigned team or office
• Manage the end-to-end customer experience including onboarding and extensive problem-solving
• Participate in the identification and maximization of growth opportunities and on-site calls with Relationship Managers
• Identify and recommend opportunities for process improvement and risk control development
• Oversee customer due diligence operations which may include proper initiation and accuracy of loan documentation process and implementation of treasury products, adhering to all policy and regulatory requirements
• Oversee a compliance monitoring program and evaluate the results, ensuring achievement of a satisfactory rating on all audits, working with business management to resolve issues, and address deficiencies
• Complete all required assessments, exercises, training, and affirmations in accordance with Bank Policies and Audit requirements, including Business Continuity Planning
• Make decisions and resolve issues for operations of the business relationship team to meet objectives
• Interpret and develop policies and procedures to implement compliance and to resolve issues
• Collaborate and influence all levels of professionals including experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Business Relationship Support
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired

Qualifications:

• Customer service focus with the ability to balance needs of clients, shareholders, and employees
• Knowledge of Commercial Banking (CB) and Corporate & Investment Banking (CIB) clients
• Understanding of Commercial Banking processes and systems
• Understanding of CB and CIB KYC, BSA/AML and Financial Crimes policies and processes
• Foundational knowledge of fraud management and risk management process and procedures
• Ability to interact and negotiate with all levels of an organization
• Strong collaboration skills
• Strong partnering skills Leadership experience including leading and developing staff
• Strong negotiation skills
• Strong change management skills
• Strong presentation skills
• Excellent verbal, written, and interpersonal communication skills

Job expectations:

• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
• May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Location:

• 1000 Louisiana Street
  - Houston, Texas 77002

Required location listed above. Relocation assistance is not available for this position.

Pay Range:

Houston–Texas Pay Range: $87,000 - $140,000 USD annual (this range may not be applicable to other locations)

Posting End Date:

4 Sep 2026

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.