Operations Processor II ; Corrections

## Operations Processor II A (Corrections)
Apply locations:
TX-Amarillo:
TX-Houston time type:
Full time posted on:
Posted Todayjob requisition :
JR2600660

Who We Are    At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:
* We are stronger as one:
We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
* We deliver on commitments:
We are accountable, empower each other and go above and beyond for our stakeholders.
* We learn, improve and innovate:
We get better each day by challenging the status quo and equipping ourselves for the future.
* We are inclusive:
We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
** Who You'll Work With
** As a member of the Corrections Team, you will be helping clients with various financial services that impact their accounts. You will correct accounts on Retirement Services operating systems which may include but are not limited to the following: correct product features/services to the accounts, post funds and update required fields accurately, combine accounts, communicate directly with advisors and other key field representatives regarding corrective activity and ensure accuracy with all corrective activity.
** About the Role
** As a contributor at Corebridge you are the one the clients turn to in times of need. You act with speed, composure, compassion, and knowledge to solve problems and the work you do every day is the heart of Corebridge's business.##
** Responsibilities
* ** Work closely with internal and external customers and other departments, researching all approaches to meet client needs
* Maintain high work standards reviewing and processing complex financial documents and legal documents
* Process correction requests while maintaining quality review standards, and time lines
* Use positive customer relations skills to communicate accurately, clearly detailed and professional
* Learn, understand, and interpret services offered in order to assess and correct errors to ensure compliance with products and services sold
* Work in a team environment, develop working relationships inside and outside the organization, share information and ideas with team members/management, and strive to achieve continuous improvement and increase efficiency
* Handle special complex projects as assigned
* Evaluate and resolve escalated and high priority cases using research skills and alternative approaches
* Evaluate different resolutions and/or methods of correction depending on corrective activity requested
** Skills and Qualifications
*** 3+ years business experience (VALIC experience is a plus)
* 1+ years’ experience creating and/or working with Microsoft Excel spreadsheets as a tool to prepare simple and/or complex calculations (preferred)
* SAP, TAPS and Wire Transfer experience preferred
* 1+ years' experience in accounting and/or bookkeeping is preferred
* Excellent written customer service skills that include the use of excel spreadsheets and shared documents
* Excellent problem-solving skills and the ability to meet deadlines
* Excellent prioritization skills to manage caseload
** Work Location
** This position is based in Corebridge Financial’s Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.#LI-ST1 #LI-HYBRIDWhy Corebridge?
At Corebridge Financial, we prioritize the health,…