Billings Collector

A global law firm with a significant American presence is seeking a Collections Associate to support its Collections Manager in achieving the firm's strategic growth and operational objectives.

This role will be based in one of the firm's US offices, supporting partners in that office as well as other offices, and managing client collections across all accounts receivable.

• Support partner and fee-earner collections meetings, working closely with billers to ensure a seamless process, client agreement compliance, and speedy query resolution
• Chase outstanding debts using established collections processes
• Investigate and resolve e-billing queries
• Liaise with the Collections Manager and wider collections team to deliver solutions for partners and fee-earners
• Escalate accounts receivable queries promptly to support speedy resolution
• Maintain regular updates within the firm's collections tool, covering work allocation, escalations, priorities, cashflow, and estimates
• Escalate outstanding bills at risk of non-recovery in a timely and accurate manner
• Build and maintain a network of client finance contacts
• Liaise with cashiers to support daily, timely allocation of cash payments, client-to-office transfers, and client funds reimbursements in accordance with applicable client money rules
• Share knowledge with the team to support smooth service delivery to internal and external clients
• Take on ad-hoc tasks as needed

• Bachelor's degree in Business, Accounting, or Finance preferred
• 3+ years of related collections experience in a law firm or professional services environment preferred
• Proven ability to build strong rapport at all levels of an organization, with both internal and external clients
• Ability to work under pressure and adapt to competing demands from internal and external clients
• Strong time management, organizational, and interpersonal skills
• Excellent written and verbal communication skills
• Detail-oriented, with the ability to identify issues that could impede processes and take the initiative to resolve them
• Experience using AR/debt management systems to focus collections efforts and track queries
• Strong collaborator across teams, markets, and geographies
• Ability to work independently in a fast-paced environment with minimal supervision
• Must be able to work from the office at least three days per week
• Must be independently legally authorized to work in the United States
• Salary range: $88,000–$100,000, commensurate with qualifications and relevant experience

This firm operates globally across multiple jurisdictions and sectors, combining deep legal expertise with commercial insight to support clients through critical business moments. It is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.