Escrow Analysis Specialist ; On-site
Listed on 2026-09-25
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Finance & Banking
Loan Servicing, Banking Operations
Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
The Escrow Analysis Specialist I will be responsible for reviewing and completing escrow analysis in accordance with RESPA (Real Estate Settlement Procedures Act) for all escrow loans and non-escrow loans with negative escrow advances. Perform all duties in accordance with the company guidelines, applicable federal, state, and local regulations.
DESCRIPTIONPerform daily escrow analysis via task work queue and monthly bulk processing for the portfolio. Research illogical collection amounts, due dates, or large changes in payment to ensure loans are compliant with RESPA regulations. Solve problems rapidly and cost-effectively with minimal disruption. Ensure accounts are properly documented with accurate and comprehensive status updates. Process requests received from the mortgage holder, clients, or other departments.
Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities. Ability to effectively and accurately convey information to others. Performs related duties as assigned by management.
High school diploma or equivalent, required. Bachelor’s degree preferred. Minimum of 1+ years residential mortgage loan servicing experience.
Skills, Abilities, and KnowledgeKnowledge of Microsoft Office (Excel, Word, and Outlook). Detail oriented with excellent organizational, analytical, and problem-solving skills. Must be able to multi-task in a fast-paced environment. Possess excellent communication skills (written and verbal). Proven ability to work well both independently and as a team member. Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience. OnBase imaging system experience a plus.
Knowledge of SQL a plus. Flexible to changing priorities, project scopes, and deadlines.
Physical Requirements
Working on-site at assigned office location. Regular and punctual attendance adhering to schedule established by leadership. Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand. Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations. Sedentary work in a stationary position at a cubicle for prolonged periods of time.
Constant repetitive motions required for operating a computer, such as typing and managing phone calls. Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.
Employment will be…
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