Management & Program Analyst; Workforce Management

Summary

Organizational

Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services, Immediate Office of the Executive Assistant Commissioner, Administrative Services Division.

Location:

Negotiable after your selection. (Must report to a CBP Facility) The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.

Joining Customs & Border Protection (CBP), Administrative Services Division, will allow you to serve as a Senior Advisor to management assessing the productivity, effectiveness, and efficiency of human capital efforts resolving complex problems related to position management, staffing and placement, performance management, awards, and worker's compensation. This position starts at a salary of $ (GS-13, Step
1) to $ (GS-13, Step 10). GS Salary:
Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Major Duties:
Collaborating with other internal and external staff to ensure the successful implementation of Workforce Care tasks and adherence to internal and external requirements. Serving as a "gatekeeper," the incumbent helps to develop and nurture relationships both internal and external to the Directorate, requiring excellent interpersonal skills. Identifying, recommending, and demonstrating effective methods and techniques for managers and supervisors to use in improving information flow and assignments with Division Leadership in day to day requests.

Establishing and maintaining a strong working relationship with a variety of program officials at Headquarters, ensuring effective communication and collaboration. Ensuring that deliverables are completed on time and to a high standard, and that leadership is kept informed of progress and any potential issues.

You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug‑Free Workplace Plan for drug testing procedures.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.

Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E‑Verify, an internet‑based system, to confirm the eligibility of all newly hired employees to work in the United States.

Learn more about E‑Verify including your rights and responsibilities. Bargaining Unit:
This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU.

Experience GS‑13:
You qualify for the GS‑13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Developing and establishing uniform functional process improvement methods and tools in all functional areas of an organization. Preparing and drafting briefs, reports, and other materials that inform leadership decision‑making. Analyzing major administrative aspects of substantive, mission‑oriented programs.

NOTE:

Your resume must…