Medical Billing & Collections Rep

Join Our Team as a Medical Billing and Collections Rep!

Are you a problem‑solver with a passion for helping others? As a Medical Billing and Collections Representative, you’ll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer‑focused, assertive, and ready to take on challenges in a fast‑paced environment. Ready to make an impact? Let’s get started!

As a Medical Billing and Collections Representative, you will manage delinquent medical accounts and ensure timely resolution. Your responsibilities include helping patients with payment arrangements, addressing account disputes, collaborating with insurance companies for re‑billing, and performing skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.

• Hourly Rate: $16.00 per hour
• Bonus Potential:
  Eligible for up to a $3,500 monthly bonus based on performance.

• Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re‑bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.

• Education:
  
  High school diploma / GED
• Experience:
  
  1‑2 years in call‑center/collections operations in a healthcare field; working knowledge of insurance collections, including insurance verification and follow‑up to get claims paid.

• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Experience with medical billing software is a plus.
• Previous collections or customer service experience preferred.
• Ability to handle over 100 calls per day.
• Bilingual in Spanish preferred.

• Comprehensive Health Coverage:
  Medical, dental, and vision plans available after 90 days of full‑time employment.
• Life & Disability Insurance:
  Basic life/AD&D, short‑term, and long‑term disability coverage with optional voluntary plans.
• 401(k) Plan:
  Eligible after 6 months of continuous service.
• Paid Time Off (PTO):
  Accrued from your first day of employment.
• Flexible Benefits:
  Customize your package to fit your personal and family needs.

Founded in 1992, ARStrat/Getix Health has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting‑edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient‑centered.

ARStrat is an equal employment opportunity employer and participates in E‑Verify.