MedTech Field Service Engineer

Overview

Our Med Tech Field Service Engineer experiences a unique opportunity to apply technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and servicing medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity to advance technical skills in the medical device industry.

Please Note: This is a 100% travel position. Local, regional and national travel is required.

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices, install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support documentation.
• Travel locally, regionally, and nationally as part of full-time commitments.
• Maintain an assignment-based schedule with a 40-hour commitment per week and overtime as needed.

You will have opportunities to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (3–5 years of field experience).
• Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
• Professional business acumen and effective communication skills.
• Self-motivated individual who can work independently or collaboratively within a team.
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• Active and unrestricted driver license and a personal vehicle for local work-related assignments.
• Ability to sit and stand for long periods and lift up to 70 pounds.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status, or willingness to obtain if offered the role.

• Full-time commitment with travel flexibility.
• Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guaranteed 40+ hours per week in this role, but it is the expectation.
• Driving is a business requirement. Valid driver’s license and driving record review prior to hire.
• Personal vehicle required for job-related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel and travel time are paid.

• Background in biomedical, networking, military, or field-based technician roles.
• Experience in a technical role within a healthcare environment.
• Strong computer skills and comfort troubleshooting with Microsoft Office applications (Outlook, Excel, Word, One Note, etc.).

IQVIA Med Tech CFS helps customers drive healthcare forward in a challenging and fast-paced environment. We aim to accelerate results, improve patient outcomes, and unlock new opportunities.

This position is eligible for medical benefits.

A required function of this job requires individuals to enter various healthcare facilities. Upon selection, individuals must complete the healthcare facility credentialing process and meet immunization requirements specified by the facility. Typical requirements include Measles, Mumps & Rubella;
Varicella; TB test;
Tetanus, Diphtheria & Pertussis;
Hepatitis B;
Influenza; and COVID-19 vaccines. IQVIA complies with applicable laws regarding reasonable accommodations or exemptions; however, client requirements may supersede these policies.

• Please note:
  
  This role is not eligible for visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence. Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

The potential base pay range for this role is $27-$29 per hour. Actual base pay may vary based on qualifications, location and schedule. Depending on the position, additional compensation such as incentives or bonuses may be offered, along with benefits.