Health Care Front desk

About Us

We are a busy and growing healthcare clinic dedicated to providing exceptional patient care in a professional and compassionate environment. We are seeking a reliable, organized, and patient-focused Front Desk employee to join our team.

The Front Desk position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily clinic operations. This individual must demonstrate professionalism, strong communication skills, and the ability to multitask in a fast-paced medical setting.

• Answer incoming phone calls promptly and professionally
• Schedule, reschedule, and confirm patient appointments
• Check patients in and out efficiently
• Manage and distribute incoming/outgoing faxes
• Verify patient demographics and insurance information
• Maintain accurate electronic medical records
• Collect copays and balances as needed
• Coordinate with clinical staff to ensure clinic flow stays on schedule
• Provide excellent customer service to all patients and visitors

• Previous medical front desk or healthcare experience preferred
• Strong phone etiquette and communication skills
• Ability to multitask and stay organized in a busy environment
• Familiarity with EMR systems preferred
• Knowledge of insurance verification and basic billing processes is a plus
• Professional appearance and demeanor

• Attention to detail
• Team-oriented mindset
• Time management and prioritization
• Compassionate and patient-centered attitude