Medical Receptionist - Willowbrook

Medical Receptionist - Willowbrook

Our experienced and friendly Medical Receptionist will greet and schedule patients and visitors, call patients to remind them of appointments, answer and route calls, make transactions, and keep paperwork organized. Must interact frequently with patients, medical professionals, and supervisors, and must have excellent communication skills and a personable demeanor.

• Answering phone and directing calls or assisting patients as appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
• Schedule and confirm patient appointments, check‑ups and physician referrals
• Answer telephones and direct calls to appropriate staff in a busy, high‑volume office
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
• Compile and record medical charts, reports, and correspondence
• Interview patients to complete insurance and privacy forms
• Perform other duties, special projects and tasks as assigned

7:45-5:00 pm, Mon-Fri

• High school diploma or equivalent is required
• 1 year of medical administrative or medical call center experience in a busy office is required
• Bilingual-Spanish is a plus

• Comprehensive health coverage: medical, dental, and vision plans for full‑time employees, plus basic life insurance, Employee Assistance Program, and long‑term disability insurance. Free employee‑only healthcare coverage option available.
• Family building support: fertility benefits, adoption assistance, and surrogacy support
• Paid parental leave: generous maternity, paternity, and partner leave
• PTO: 18 days annually and 11 paid holidays, including one floating holiday
• 401(k) plan with competitive company match and full vesting after 2 years
• Company‑funded lifestyle spending account for well‑being expenses
• Health savings account (HSA) with employer contributions
• Employee referral program with extra earnings
• Professional development: continuing education reimbursement and dedicated time off
• Premium Calm Health app subscription
• Employee Assistance Program with support for emotional and work‑life resources
• Additional coverage options: accident, critical illness, hospital indemnity and pet insurance

Entry level

Full‑time

Health Care Provider

Medical Practices