Office Manager & Billing Coordinator - Clear Lake

Genesis Family Inc. is a 501(c)3 religious nonprofit founded in 2023 that focuses on restoring the family unit by providing a range of services, varying from therapeutic services to life coaching to Speech Therapy. The main objective of our organization is to facilitate healing and freedom for those in need, involving individuals, couples and families.

Part-Time (Approximately 24 Hours/Week) | Potential for Full-Time

Christian Mental Health & Speech Therapy Nonprofit – Houston, TX (77058)

We are a Christ-centered, biblically based nonprofit providing professional mental health counseling and speech therapy services to individuals and families in the Houston area. We are seeking a dependable, detail-oriented Receptionist / Front Office & Medical Billing Coordinator to support clinic operations and client care.

This part-time role (approximately 24 hours per week) is essential to the daily functioning of our practice and serves as the first point of contact for clients seeking care. The position offers potential for full-time employment as the organization grows.

The ideal candidate will demonstrate professionalism, strong administrative skills, and a servant-hearted approach consistent with Christian values.

Monday–Friday: 4:00 PM – 7:00 PM
Saturday: 9:00 AM – 4:00 PM
Occasional schedule adjustments may be required with advance notice when possible.

• Welcome clients and families with professionalism, warmth, and compassion
• Answer phones, emails, and inquiries in a timely manner
• Schedule appointments for mental health and speech therapy services
• Manage check-in/check-out, collect copays, and process payments
• Maintain a calm, confidential, and respectful clinical environment

• Maintain accurate client records in the electronic health record (EHR) system
• Verify insurance eligibility and benefits
• Support provider schedules and office coordination
• Assist with filing, scanning, supplies, and general administrative tasks
• Ensure HIPAA and confidentiality compliance

• Submit insurance claims for mental health and speech therapy services
• Post insurance payments, adjustments, and patient payments
• Follow up on denied or outstanding claims
• Generate patient statements and respond to billing questions
• Support timely reimbursement to sustain nonprofit operations

Hourly Pay Range: $18.00 – $24.00 per hour, based on experience and billing competency. Compensation may be reviewed as responsibilities expand or if the role transitions to full-time.

• High school diploma or equivalent required; higher education preferred
• Experience in a medical, therapy, mental health, or nonprofit office preferred
• Medical billing, insurance verification, or EHR experience strongly preferred
• Strong organizational, communication, and customer service skills
• Ability to handle sensitive information with discretion and integrity
• Ability to work respectfully in a Christian, faith-based environment

As a Christian nonprofit organization, our work is guided by biblical principles including compassion, stewardship, integrity, and respect for every individual. This is a non-ministerial role, but employees are expected to support the organization’s Christian mission, values, and code of conduct through professional behavior and respectful interaction with clients and colleagues.

Our organization is a Christian religious nonprofit and an equal opportunity employer. In accordance with applicable federal and Texas law, we do not unlawfully discriminate in employment decisions. As a faith-based organization, we reserve the right to prefer employees who support and uphold our Christian mission, values, and code of conduct. Employment decisions are based on qualifications, merit, organizational needs, and mission alignment.